Google Nest Community

Nest 2nd Gen losing connection

Hi my 2nd gen nest thermostat has started losing connection to the internet ( according to the nest app) the battery is at 3.92 and my router indicates it is connected to my network but it still loses connection several times a day . I tried restarti...

Nest heat link replacement

I have a defective heat link tried all of the trouble shouting recommended still defective now need a replacement

Nest thermostat

My nest thermostat disconnected on its own from Wi-Fi and no matter what we do following all the instructions we cannot get it to reconnect.

Heat link dead

My heat link has died....cant get heating on...hit water is fine....is there a way to request a replacement??

Nest Thermostat Installation

We have a Honeywell Equipment Interface Module so the wiring to the current Honeywell thermostat is just 3 wires labeled 1, 2, 3. So, my DIY install could not get past the part where we label the wires. Will a Nest Pro be able to reconfigure everythi...

Thermostat

The display on my thermostat is not coming on all the time. Does it need a new battery? I can't seem to find any info on the battery.

Wiring issue

I previously installed my Nest thermostat successfully but had to remove it and put the old thermostat in place. I am trying to reinstall it but the handler is not coming on but the unit outside is. On the old thermostats the wires are hooked as foll...

Removing Nest from wall and relocating to a stand

Hello. I have a 3rd Gen Nest Learning Thermostat that is located on a baseplate on my hallway wall. I am having some extensive building works done and that wall is now blocked off from the part of the house where we are living as it is where the buil...

Installing nest thermostat e with 2 wires, red and white. No display