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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4524 Views
  • 0 replies
  • 5 kudos

Thermostat compatibility

Hi! I'm trying to see if my current system is compatible with Google Nest Thermostat. I ran through the setup guide in the Google home app and it says it's not compatible because it's missing a "W" or "Y" wire. I just wanted to confirm this is the ca...

gkmE4pt7 by Community Member
  • 337 Views
  • 3 replies
  • 0 kudos

"Come back tomorrow," tomorrow never comes...

For several years, I've hoped that I might be able to see my energy history again within the Android and web applications. Now, with a new forum, perhaps there will be a new opportunity for Google to prove to its customers that it does not abandon ye...

ahawtho by Community Member
  • 558 Views
  • 3 replies
  • 2 kudos

Nest thermostats - error message

Hi, error message is coming up on Nest thermostat. Error is H72. Nest is also not coming on at all and when it does it displays the error message.Advice/help neededthanks

JC1 by Community Member
  • 341 Views
  • 2 replies
  • 0 kudos

Outside temperature is wrong

The outside temperature where I’m at is 64 degrees and the best thermostat says it’s 51 degrees. I’m not sure why and i can’t figure out how to correct it. I’ve enabled location services on my phone it’s still wrong.

Ryknows by Community Member
  • 1641 Views
  • 13 replies
  • 2 kudos

Nest Learning Thermostat Rh & Rc jumped

Wired my nest based on the app, my old thermostat had Rh and Rc jumped (red wire). I put the red wire in Rh on the nest. I do not have a cooling option. I have only four wires, red, white, green and black. Do I need to set something in the app?

Nest thermostat

Why doesn’t the thermostat reflect the set schedule? For example, I added a custom temp preset of “afternoon” which was set to switch over to “comfort” at 4:30pm. This never happened. It is now 9:30pm and the thermostat still reads “afternoon”. When ...

Nf1228 by Community Member
  • 353 Views
  • 3 replies
  • 0 kudos

No heat

My system is forced air cooling and hot water heating. I installed the Tstat in the summer. It cools very well. today I switched it to heating. Turned up the temp, and when it called for heat, the FAN turned on. It is obviously wired wrong. Which wir...

Scottd by Community Member
  • 456 Views
  • 4 replies
  • 0 kudos

7 wire system. I have everything labeled but the brown A wire.

Hi all, Just went out and bought the nest learning thermostat and am in the middle of wiring it up. I have everything labeled with the exception of a Brown A wire. Looking through the manual of my old system it looks like it’s an “Economizer/Time of ...

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Rpixton by Community Member
  • 438 Views
  • 3 replies
  • 0 kudos
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