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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23667 Views
  • 0 replies
  • 8 kudos

Cooling problems

When the AC first kicks on to bring the temperature down, heat comes out of the vents for maybe 3-5 mins, then the AC turns on and cold air blows out. It’s annoying cause the heat coming out causes the temp to go up 2 degrees for then the AC to work ...

nlenssen by • Community Member
  • 718 Views
  • 3 replies
  • 0 kudos

Nest won't connect

Worked perfectly for 2 weeks then disconnected from WiFi. Since then spent hours trying to reconnect, multiple devices, factory reset, update, and every troubleshooting tip I found online and nothing's worked. About to buy a wyze but don't want to ha...

Dhorneman by • Community Member
  • 951 Views
  • 4 replies
  • 1 kudos

Ac quite when internet went out

My internet went out my nest lost connection when the internet came back up it had lost the WiFi so I reentered the internet and password! Then the ac quite cooling! Help

Ahawki by • Community Member
  • 765 Views
  • 4 replies
  • 0 kudos

AC no longer showing on thermostat

My Nest unit is 4 years old and original unit in the house. I tried to turn it to cooling and that option is no longer showing. How can I get this back and why is it doing this?

Amymc707 by • Community Member
  • 639 Views
  • 3 replies
  • 0 kudos

Learning Thermostat making clicking noise outside at heat pump

https://www.googlenestcommunity.com/t5/Nest-Thermostats/Nest-Learning-Thermostat-Causes-Clicking-Noise-on-Outside-A-C/m-p/20806My issue seems to be identical to the one at the link above.I have 3 heat pumps for my house. Recently had the main one reb...

Brand667 by • Community Member
  • 4513 Views
  • 16 replies
  • 0 kudos

Google assiatant not providing nest home temperature

I have 2 extra sensors, when the extra sensor is active, google assistant cannot provide temperature inside. It says, something went wrong. If I use the sensor in the thermostat, google assistant is able to provide temperature inside.

Rt2 by • Community Member
  • 830 Views
  • 4 replies
  • 0 kudos

gen3 thermostat black screen blinking green the red

I turned my nest off because the weather was nice for a few days, this morning I went to turn it on. on my app it said it was off line. So I went to the thermostat and the screen is black with a tiny green light flashing. I've tried charging it and p...

dagraham56 by • Community Member
  • 1087 Views
  • 3 replies
  • 0 kudos

Nest refund delays

Hi,I recently had issues with my nest thermostat which involved me getting two replacements sent out, which was received and my broken ones were sent back. i was told in November that it would take 13 weeks for my refund £100 which was the cost to ha...

James13 by • Community Member
  • 1452 Views
  • 8 replies
  • 0 kudos
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