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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Nest thermostat
Had nest thermostat fitted in June, this year. 2 months later it decided to stop working and comes up unable to connect to internet. Really regret getting this as company won't help. Now looking for electrician to put my old timer back on.
2nd user problems
have just tried to switch my thermostat on from my account my 2nd user phone will allow me to do it via the app manually but refuses to work through google home using voice commands it tells me the thermostat is off line have uninstalled and reinstal...
Nest gen 2 issues
Hello all. I can’t seem to get my nest gen 2 to display a nest app icon. I go under settings but there’s no app icon. I’m trying to add my nest to my nest app on my iPhone. Also I want to take the previous owners email off my nest thermostat. Thanks
Not cooling on 4 wire conventional furnace
Hi,I have a 4 year old HVAC system with only 4 wires. Install was easy. Temp read 78 when I set it to 71 and 3 hours later it read 79 and hot/ warm air coming out of the vents.
How do I connect to Rh wire?
Hello Nest community,I am trying to replace my old Honeywell Thermostat with Google Nest Thermostat and I am getting this msg.'No power to Rh wire detected'I have been putting the hot wire to Rh/Rc and still no connection.. Any experts could advise h...
Nest 3rd generation WiFi failed
Nest 3rd Generation Thermostat (purchased in February 2021) no longer connects to WiFi after working fine for months. I have googled the problem and followed the instructions - reset the network, reset the Thermostat, reset the Router but it cannot f...
(Yet Another) Heat-Link Failure
Hi I have a Gen 3 Heat-link which is totally dead. Tried resetting by pressing centre button for 30 seconds - no response.Tried power cycling - No responseChecked power from boiler to Heat-Link, can confirm there is 240VAC supplied. Looking on the ne...
Heating kicking when it's shouldn't
I'm actually at my wit's end with this system!!The scheduling system is clearly broken It's trying to get to 20 when it's set to 15 an hour earlier and 19 6 hours later Why in earth is it trying to get to 20!Also why would you make your UI so complic...
Hot water doesn't work after being away.
This is the second time we've been away and the hot water won't come on after we've been away. Heating works fine. Checked app settings etc still no joy. Anyone had similar issues?
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