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Nest Thermostats

Blog Posts

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 17298 Views
  • 0 replies
  • 6 kudos

Nest heat link not sending message to boiler

Hi all, my thermostat is not sending call message to boiler suddenly after working fine before. Boiler is working as I can get heating upstairs (using old style thermostat which controls upstairs). Heatlink is showing green solid light and when press...

Claire88 by • Community Member
  • 775 Views
  • 3 replies
  • 0 kudos

New phone

I have a new phone and cannot pair it with my thermostat 

masidsha by • Community Member
  • 398 Views
  • 1 replies
  • 0 kudos

Steam heater and Nest learning Thermostat

I do have a Steam heater System and an AC. The NEST Thermostat shows me for my heating system : ""Forced Air".How Can I change it ? I am experiencing a big swing of the temperatures. The NEST has problems to hold the Temp. in stable within 1 or 2 deg...

Franz by • Community Member
  • 277 Views
  • 0 replies
  • 0 kudos

Unenroll from nest rush hour

Hi. Is there any automated way to cancel out of nest rush hour rewards permanently? My provider is con Ed. The only help I’ve been able to find is to call a google help number and I’ve been on hold for 35 minutes so far. I can’t believe there is not ...

BrianPerr by • Community Member
  • 29123 Views
  • 28 replies
  • 27 kudos

Refund Process

I’ve had a nest thermostat fitted when I upgraded my boiler within the last six months, the nest thermostat has failed and the engineer who installed the original boiler and thermostat has come round and changed the nest thermostat, sent me an invoic...

DharmeshP by • Community Member
  • 424 Views
  • 1 replies
  • 0 kudos

Unlabeled wires in existing thermostat- need wiring help

Hello. Trying to install my Nest thermostat (05/2021 model)Wiring issues: current HVAC system is a ducted minisplit whole house system: Carrier 38MAQB18R-3 unit with thermostat (basically a wired remote?): Midea brand, model: KSACN0401 with 4 thin un...

Jensy by • Community Member
  • 2450 Views
  • 13 replies
  • 0 kudos

Nest 3rd Gen wiring for seperate Heat and AC Air Handlers

I just bought a Nest thermostat and I am trying to figure out how to wire this up correctly. I have and Air Handler in the attic for a HE 3.5 Ton 17 seer AC unit and then I have a seperate Gas Froced Hot Air furnace in the basement for heat. I had a ...

Paul_Mc by • Community Member
  • 406 Views
  • 1 replies
  • 0 kudos
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