Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
I previously had only an oil furnace with no fan or cooling system. We now have heat pump until outside and a oil furnace that kicks in when the outside temp is less the 40°. The 3 installers all said that the nest thermostat is not compatible but f...
My thermostat does not hold charge anymore. It’s only 2 years old. I have no other means to control my temperature upstairs.
Having issues the last couple weeks with my nest starting the heater manually when we turn the temp up as well as it seems to not be heating over night. During the day it heats and maintains temperature fine but when I wake up at 5am the house will b...
My Heat link and thermostat have stopped working out of the blue!Tried all online conversations, tried switching on and off. Thermostat has an error code so tried to charge manually but it’s just flashing a green light at the top.No idea how to overr...
How can I see my energy usage from last year? I have a new roof with added insulation and I want to check the energy usage from last year to see the difference the new roof is making.
Hi, 3rd Generation Nest Learning Thermostat Stand. One of the fixing screws is missing. Does anyone know where you can get them from, please?
Hi. I have thermostats off over night but would like to have it come on before I get up. Is there anyway I can do this without having to wake up and switch to heat mode one hour before I need to get up
The connections from the zone controller are R - C - Y1 - Y2 - Y3 - O - GY3 is connected to W2. The problem is the furnace never goes to into stage three heating.The Y1 - Y2 are the only wires that come on the chart included in the zone controllerope...
My Nest Wi-Fi stopped working. The network is on but the device is offline. I tried factory reset and plugging and unplugging. It’s not working. Can customer service help me asap?
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