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Nest Thermostats

Blog Posts

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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One extra wire?

I currently have a Robert Shaw thermostat, it has all the wires that a Nest one requires, but it also has a wire that is lettered EW1 and I can't find it on the compatibility site. What is the EW1 wire and will a Nest work on this system?

krybrn1 by Community Member
  • 557 Views
  • 1 replies
  • 0 kudos

Wiring Help

 I just wanted to verify the wiring on this set up. I think I should use W, Rh, G and Y1. I am planning on removing the red jumper as well. Is there anything else I need to be aware of?

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mmoffitt by Community Member
  • 266 Views
  • 0 replies
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Nest Thermostat E

Can this model send out texts or emails to notify of a low temperature condition?

robpell by Community Member
  • 239 Views
  • 0 replies
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Wifi W5 Error

Not sure how to reach a Nest Advisor regarding a W5 issue error that cannot be resolved. I've gone through the troubleshooting process. Completed all the steps which did not the issue.I've done additional research that indicated their is a KNOWN defe...

Resolved! Multiple thermostats randomly go offline

I have 3 Nest thermostats of various revisions which randomly go offline in the app, and one of them also shows the m2 error when trying to show the outside weather (using farsight). All 3 thermostats show they are connected to my router and show the...

JJD by Community Member
  • 709 Views
  • 2 replies
  • 0 kudos

Thermostat wiring

I have an existing thermostat with six wires, 5 of which are connected. It is low voltage and solid wiring. Connected are:BrownWhiteYellowGreenBlue Not used: Red Is Nest Learning Thermostat compatible? I cannot read the post that Brown is connected t...

bknodel by Community Member
  • 817 Views
  • 4 replies
  • 0 kudos

Heat link

Hi, My Nest Heat link has stopped working - no lights. Its shows error H71. We try everything to but is still no power and lights. Urgently we need some help to fix.Dayana

DayanaB by Community Member
  • 561 Views
  • 4 replies
  • 0 kudos

Apple homekit

Can a nest thermostat be connected to apple’s HomeKit app?

Jimcdc by Community Member
  • 2802 Views
  • 3 replies
  • 1 kudos
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