Support changes to our earliest generation Nest Learning Thermostats Read more
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Today my Nest stopped responding., I didn't know it was an AWS problem so I worked through your troubleshooter. I disconnected and reconnected the thermostat to the network. No problem. Per your instructions, I uninstalled and reinstalled the app as ...
I get a low battery message and not connected to the internet message. Where/how to I change the batteries?
Hello I'm seeking advice to upgrade the harddrive on my google nest. Upgrade also? Please... my programming is all messed up. Maybe just a few helpful hints to understanding the software. Thanks I'd really appreciate it. This is a whole new world to ...
This is perhaps a very dumb question, but here goes. I received an email from Desert Community Energy re. being eligible for either a new thermostat or $25 and two smart plugs. I chose the thermostat without thinking, but after I was registered, I re...
I have been using my new thermostat for just over a week after changing from a Hive system.I am struggling a bit because I have set a schedule whereby at 8am the temperature required is 20 degrees after one hour the set temperature is 10 degrees whic...
Nest Learning thermostat was installed in August. Duke Energy bills have been pretty much steady and similar to previous year. Last month's bill for Oct was $83.61. Temps have been getting cooler and have an energy saving home. Hardly any A/C used, a...
Hello, my Nest Thermostat continually and randomly disconnects from the Heat Link. Works for days fine then spends an evening disconnecting. Ready to throw it out the window. The thing DOES NOT work. Sick to death of switching it on and off. Is it ju...
Hi,so i just installed NEST snow thermostat in my home, the screen remains blank , when i touch it then it shows the temperature readings, i checked the batteries they are good, i also tried changing the thermostat preferences to " wake up when someo...
I want to connect my Nest Learning Thermostat with my Nest app on my iPhone. My Nest App is the latest version. the Nest Thermostats software version is 6.2-22I tried scanning the QR code, entering the key, but I always get a connection error. the er...