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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 21747 Views
  • 0 replies
  • 6 kudos

Nest thermostat 3rd gen

Weirdly recently my next thermostat has started to go offline randomly and won’t even notify me that it is offline. Sometimes after a week sometimes after 2 months and sometimes after 3-4 months

Guri by • Community Member
  • 259 Views
  • 0 replies
  • 0 kudos

Nest app offline

Nest app shows the thermostat is offline, and I cannot adjust from my phone. I walk up to the thermostat and everything seems to be working fine, connectivity etc. Yesterday for some reason my ac compressor was running at the same time as my heat, ho...

Ryguy1 by • Community Member
  • 299 Views
  • 0 replies
  • 0 kudos

Access on iPhone app

I setup the thermostat and my app on iPhone but now I am not able to login as I charged my iPhone. I don’t remember the email under which I registered so wanted to check if there is any way to connect back to my account using the thermostat or qrcode...

Ajaykaul by • Community Member
  • 302 Views
  • 0 replies
  • 0 kudos

Nest power connector can't find wires

I'm trying to find where to connect my nest power connector and can't find the wires to use it. My unit is fem4x2400cl And I've attached pics of where the wires are. I can't figure out which wires I need to connect. Wouldnt let me upload - so here th...

Nest Thermostat Display TOO dim

I just installed a Nest Thermostat.Display is TOO dim. how to change brightness for display?I can find no setting in the Google Home app or in Settings on the thermostat itself.

olga10305 by • Community Member
  • 557 Views
  • 1 replies
  • 1 kudos

Thermostat keeps turning itself up

The thermostat keeps turning itself up to 73 degrees. Thats to warm for us. I’ve turned of the learning ability, but it won’t stop turning itself up. How can this be stopped.

Rsgriner by • Community Member
  • 16063 Views
  • 18 replies
  • 5 kudos

Aux heat

Hi there,Any way to eliminate aux heat entirely? We have an electric heat pump and the temperatures rarely go below freezing.Thanks!

gkw by • Community Member
  • 553 Views
  • 0 replies
  • 0 kudos

Nest Learning Therm

I am installing a second one in my other house. Everything went well with install. When I try to locarmte it on the app it just keeps trying to connect to my previous one in other home. I see both on the screen but cannot tab over to the new one to s...

Cpnunne by • Community Member
  • 408 Views
  • 0 replies
  • 0 kudos
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