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Nest Thermostats

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Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Meet the new Nest Learning Thermostat and Nest Temperature Sensor, and the new G... Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 16149 Views
  • 0 replies
  • 6 kudos

Resolved! Multiple thermostats randomly go offline

I have 3 Nest thermostats of various revisions which randomly go offline in the app, and one of them also shows the m2 error when trying to show the outside weather (using farsight). All 3 thermostats show they are connected to my router and show the...

JJD by • Community Member
  • 808 Views
  • 2 replies
  • 0 kudos

Thermostat wiring

I have an existing thermostat with six wires, 5 of which are connected. It is low voltage and solid wiring. Connected are:BrownWhiteYellowGreenBlue Not used: Red Is Nest Learning Thermostat compatible? I cannot read the post that Brown is connected t...

bknodel by • Community Member
  • 976 Views
  • 4 replies
  • 0 kudos

Heat link

Hi, My Nest Heat link has stopped working - no lights. Its shows error H71. We try everything to but is still no power and lights. Urgently we need some help to fix.Dayana

DayanaB by • Community Member
  • 702 Views
  • 4 replies
  • 0 kudos

Apple homekit

Can a nest thermostat be connected to apple’s HomeKit app?

Jimcdc by • Community Member
  • 2972 Views
  • 3 replies
  • 1 kudos

Furnace / Nest Mystery

I’m having an issue with my furnace / nest thermostat that only occurs at night. During the day everything works fine. Starting at around 9PM, at the next call for heat, the furnace will fire (natural gas), then shut down with an error code 13. This ...

Resolved! White wire option?

I have a heat pump in North Carolina and I have the nest 3rd generation thermostat. It's my understanding that the white wire is for aux heat and can be put into either the W1 or W2 position. I don't want the aux heat to come on at all so I've discon...

DJSRX by • Community Member
  • 1046 Views
  • 2 replies
  • 0 kudos

Thermostat schedule

Getting the schedule to work - I thought I would add this as I had issues getting the schedule to worki assumed that setting a schedule would automatically turn the thermostat on, it doesn’t, you need to have the heating on all of the time but make s...

TomTomTom by • Community Member
  • 902 Views
  • 4 replies
  • 1 kudos

Nest Learning Thermostat and Rheem Furnace - Fan won't turn off

I installed my new Nest Learning Thermostat and connected the 3 wires (Power, AC, Heat) The furnace turns on and heats when it is supposed to but when it turns off the fan runs continuously on low speed instead of turning off. This didn't happen with...

ColdMcFly by • Community Member
  • 526 Views
  • 1 replies
  • 0 kudos
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