cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22024 Views
  • 0 replies
  • 6 kudos

TD014(0.64)

Hi, I've been trying ALL MORNING to connect my Nest to my app (which was previously connected with no problems) and I keep getting this error message? I've rebooted the phone, my network, the Nest, everything but it's still not connecting to the Nest...

IMG_2017.jpg
ukxpat by Community Member
  • 8148 Views
  • 29 replies
  • 3 kudos

Nest Thermostat won't charge

Nest Thermostat won't charge. First it wasn't charging on the wall from the furnace, which was checked, has power and is fine. The Nest display said no power. When the thermostat is off the wall the heater repair tech tested and their is power at the...

rental by Community Member
  • 725 Views
  • 1 replies
  • 0 kudos

Heat link replacement refund

hi, I had my faulty nest heatlink replaced over a month ago and sent the invoice straight in for the reimbursement of the fitting cost. I have emailed several times with no reply about when I will get my refund. thanks lorna

Lozmb by Community Member
  • 1514 Views
  • 6 replies
  • 1 kudos

Nest low battery

My new nest thermostat will not charge so I can not set it up. Tried charging on usb for 2 hours and still has low power. What do I do

Heat coming on at 3am, not scheduled

I've had my thermostat for over a year, in the last couple months the heat is coming on at 3am to 75° (we set 66°-70° at the highest). I use my schedule so I've tried deleting the schedule and rebuilding it without resolution. I have gone as far as r...

GmaA by Community Member
  • 624 Views
  • 1 replies
  • 0 kudos
to vote