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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21976 Views
  • 0 replies
  • 6 kudos

Can't connect Nest E after factory resetting

Hi, I reset my Nest E thermostat. But, I now find II cannot add it as a new product to my Google account and it won't register on the Nest app. I have downloaded the Nest app again but still no luck. My Nest E also shows a strange symbol (a phone wit...

MikeWard by Community Member
  • 939 Views
  • 3 replies
  • 0 kudos

Heat pump

When in the heat mode the fan comes on but the condenser does not. The condenser runs when in the cooling mode but will not turn on in the heating mode. All wiring is in the correct location.

David9 by Community Member
  • 307 Views
  • 0 replies
  • 0 kudos

Heat Pump thermostat wiring

I have a Goodman heat pump in the attic with a Vivint thermostat that I am trying to connect my new Nest learning thermostat (3rd gen) to. I can walk through the heat pump setup using the Nest app but since my current thermostat has yellow & orange w...

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argthe3rd by Community Member
  • 505 Views
  • 0 replies
  • 0 kudos

Losing power

I keep getting emails saying the thermostat isn’t getting enough power. Says I need a C wire. Also keeps saying no wifi connection. Help!!!!

Kimur by Community Member
  • 476 Views
  • 1 replies
  • 0 kudos

Can 3 wire thermostat can install nest without problem?

I have installed nest learning thermostat in living room, now i like to install nest thermostat in 2nd fl. But this thermostat only have 3 wires with jumper. ( no c-wire)W- white wireY - yellow wireRC - red wirejumper wire

Su by Community Member
  • 387 Views
  • 0 replies
  • 0 kudos

Nest not controlling Hot water

Just installed a 3rd gen Nest thermostat and heat link. All wired up correctly and heating works fine when controlled be the thermostat but the hot water is constantly on but the thermostat says the hot water is off. Could anyone please help?it’s a s...

RORYPL by Community Member
  • 895 Views
  • 3 replies
  • 0 kudos

Heating takes forever!

I installed the 3rd gen Learning Thermostat a few days ago and it's been a disaster. I set it to eco mode overnight (52F) but programmed it to 68F at 7 AM when I get up. I got up in a freezing house and the thermostat was in the eco mode still after ...

Spudrick by Community Member
  • 4555 Views
  • 6 replies
  • 0 kudos
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