cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22724 Views
  • 0 replies
  • 7 kudos

Nest Thermostat not connecting to cloud

I tried to set up a Google Nest thermostat. When I went through the setup, it always said cannot find the cloud. I turned off the router, and then temporarily turned off 5 GHz (based on my reading that the thermostat wanted to see 2.4 GHz. Nothing wo...

docrock by Community Member
  • 778 Views
  • 1 replies
  • 0 kudos

Just installed nest thermostat and says delay

I just installed a nest thermostat with a C Wire, I am getting a delayed message that stays on for awhile when on cooling and instead of cooling it is actually heating. All the wires are set up correctly as well.

Nest Thermostat not automatically turn on and ends cycle early

My Nest thermostat was working fine and now all of sudden it wont keep the furnace running until it reaches the set temperature, So i have to turn off the thermostat an then turn it back on heat, the furnace then kicks on runs for a bit and then turn...

JohnWright by Community Member
  • 2036 Views
  • 8 replies
  • 0 kudos

Nest thermostat touchscreen does not respond

When I tap the right side of the thermostat a touchscreen appears. Nothing happens when I touch any of the icons. The thermostat was originally setup without using the touchscreen.Is the touchscreen broken?

philkeys by Community Member
  • 5593 Views
  • 4 replies
  • 0 kudos

Resolved! Nest thermostats showing gold gear icons

Lately my nest thermostats are showing gold gear icons. Sometimes they show it as the entire main screen, sometimes it's part of the status. Google says this should only happen if I have signed up for a rewards program of some kind. I have not. This ...

Sirk by Community Member
  • 8016 Views
  • 7 replies
  • 2 kudos

Thermostat not turning off

I have the thermostat set to 62 degrees overnight. This morning when it was still set to 62, the heat was blowing for hours and the temp was 67 degrees in the house! I had to turn the nest off to get it to stop.

Joules360 by Community Member
  • 597 Views
  • 2 replies
  • 0 kudos
to vote