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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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Thermostat schedule set, but doesn’t hold bottom heat temp

I inherited my thermostat when I purchased my home. The scheduled seemed to work very well for air conditioning, but now that it’s set on heat, it doesn’t hold my lower, overnight temp. I have my schedule set at 65, but when I woke up this morning it...

where are the batteries

I get a low battery message and not connected to the internet message. Where/how to I change the batteries?

AnneEllen by Community Member
  • 283 Views
  • 0 replies
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Troubleshooting issues and upgrades?

Hello I'm seeking advice to upgrade the harddrive on my google nest. Upgrade also? Please... my programming is all messed up. Maybe just a few helpful hints to understanding the software. Thanks I'd really appreciate it. This is a whole new world to ...

Google Nest Thermostat

This is perhaps a very dumb question, but here goes. I received an email from Desert Community Energy re. being eligible for either a new thermostat or $25 and two smart plugs. I chose the thermostat without thinking, but after I was registered, I re...

Nancyboy by Community Member
  • 328 Views
  • 0 replies
  • 0 kudos

Nest Newbie

I have been using my new thermostat for just over a week after changing from a Hive system.I am struggling a bit because I have set a schedule whereby at 8am the temperature required is 20 degrees after one hour the set temperature is 10 degrees whic...

stanl by Community Member
  • 496 Views
  • 1 replies
  • 0 kudos

Nest Thermostat Randomly Doesnt Work

Hello, my Nest Thermostat continually and randomly disconnects from the Heat Link. Works for days fine then spends an evening disconnecting. Ready to throw it out the window. The thing DOES NOT work. Sick to death of switching it on and off. Is it ju...

HughR by Community Member
  • 1867 Views
  • 12 replies
  • 0 kudos

Nest Thermostat blank screen

Hi,so i just installed NEST snow thermostat in my home, the screen remains blank , when i touch it then it shows the temperature readings, i checked the batteries they are good, i also tried changing the thermostat preferences to " wake up when someo...

him00719 by Community Member
  • 1850 Views
  • 5 replies
  • 0 kudos
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