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Nest Thermostats

Blog Posts

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Now available! The new Nest Learning Thermostat (4th gen) and Nest Temperature S... Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21306 Views
  • 0 replies
  • 6 kudos

Heating not working correctly

My heating keeps being triggered whenever my hot water comes on. This never happened previously in a year of having this set up. Please can someone offer advice as my house is heating up when not needed and wasting money. My app also indicates that t...

Mark770 by Community Member
  • 5648 Views
  • 28 replies
  • 0 kudos

Nest thermostat schedule run for 30min.

Hello. Is there is any chance to set up Nest thermostat to run my gas boiler for 30 min instead of min. 1h.Hi. Im try to setup my thermostat the way i like as my old worcester boiler comfort II RF. I wake up at around 5:10AM so i would like to have m...

hiphopast by Community Member
  • 2183 Views
  • 2 replies
  • 1 kudos

Resolved! Removing old owner from my thermostat

Hi,I moved into this house which had a Nest thermostat installed in it. The previous owner did not remove the account from the device and I am unable to connect to that device thru my App. I did not want to perform a factory reset as I was not sure w...

Shankar by Community Member
  • 89946 Views
  • 23 replies
  • 4 kudos

BEWARE: Do NOT send your equipment to Google Nest!

Anyone reading this post, please be very aware when sending your items back to Nest/Google.I have found out today, that my thermostat which I sent back to Nest on the 3rd November 2021 will NEVER be seen again! They say the parcel has arrived, but NO...

Nestuser21 by Community Member
  • 5459 Views
  • 32 replies
  • 2 kudos

Nest 3rd Gen unable to set heating manually from nest app

Hii have a 3rd Generation Nest thermostat which works the heating and hot water whist on schedule mode, but, if I try to select the heating on manual mode from my nest app on my phone, the dial lights up in orange as it should, but the heating doesn’...

Broken Heat Link Urgent

Hello. I have completed a google form provided in an earlier post regarding a broken heat link. My heat link is broken. There are no lights showing. I have tried all of the resetting/restoring instructions to no avail. I have checked the fuse downsta...

Failed to connect and google failing to help

I’m really struggling with Google’s customer service with my nest system. it was installed around 14 months ago and about 2 months ago the heat link broke. Google sent a replacement which is linked up and working fine but the thermostat won’t connect...

Mtr123 by Community Member
  • 1144 Views
  • 6 replies
  • 0 kudos

Cannot turn off furnace fan schedule

I moved into a place with Nest thermostat in place. My furnace fan seems to run on a schedule (e.g every night at 9:30 to 10pm w/o the heater). I cannot shutoff the schedule. I ended up resetting Nest setting and disabled Nest App, however the fan st...

KenS by Community Member
  • 370 Views
  • 0 replies
  • 0 kudos
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