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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21801 Views
  • 0 replies
  • 6 kudos

Heat Pump and Gas Furnace with Solar

I have a dual fuel heating system with both a gas furnace and electric heat pump. I would like to set the heat balance based on time of day and not outside temperature. Any way to accomplish this? Alternatively is there a way to set the heat balance ...

JRedding by Community Member
  • 880 Views
  • 2 replies
  • 1 kudos

Resolved! Nest wiring with two red wires

I’m installing a Nest Thermostat for my HVAC system. I have two red wires coming from the system. One is connected to R(heat) and the other RC(cooling) on the old thermostat. The Nest thermostat only has a connection for R . How do I connect the RC w...

Marco1955 by Community Member
  • 18095 Views
  • 18 replies
  • 0 kudos

Heat link stopped working

My 3rd Generation Heat link has no output to the thermostat, no lights and so the reset button is not working. I therefore have no heating. It is receiving a 240v supply. The power supply was interrupted yesterday for about 5 minutes at about 1000 hr...

Paul4 by Community Member
  • 1112 Views
  • 5 replies
  • 0 kudos

NEST Weather location

Recently, in just the past week, the weather display has changed to a location other than the location of our thermostat. I have used the Google Nest Support menu for updating the weather location in the Nest App on my iPhone and iMac. These updates ...

Afterward by Community Member
  • 1759 Views
  • 3 replies
  • 3 kudos

Nest Gen3 w5 error.

Recently installed Nest gen 3 has stopped connecting to wifi with a W5 error. Tried reconnecting, resetting to no avail.

Setup App not connecting to device

Trying to add this device to the next app, and the “Assisting Product” is not connecting to the Nest E thermostat. This is the 3rd in I have installed in my multi family home. 3 time was not the charm. Please help.

LeoHp by Community Member
  • 412 Views
  • 0 replies
  • 0 kudos

Wire hook up

I have written down my old wires and where they are hooked up. I cannot find any article that asks what color wires you have and where to hook up the wires to the new nest thermostat.

Jumper by Community Member
  • 3172 Views
  • 14 replies
  • 0 kudos
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