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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22166 Views
  • 0 replies
  • 6 kudos

Resolved! Waiting for a thermostat update

Hello, I'm a user from the Netherlands. I have a nest thermostat model "display-3.6" with software version 5.9.4-5 updated on the 31 May 2020. I tried to add temperature sensor via the Nest App. However, it says "Waiting for a thermostat update, and ...

Heat Link gen 3 - no power, can't turn on heating

My Heat Link suddenly stopped working, can't be turned on, no power light at all. I've tried to reset it by pressing and holding a button for 10, and 20 seconds but it didn't help. I've checked wiring connections, everything seems to be like it shoul...

Boiler

Hi Do i have to switch my boiler off when setting nest up or just the thermostat please

JoMac by • Community Member
  • 631 Views
  • 3 replies
  • 0 kudos

Error 257

I am setting up the thermostat and it keeps saying E257. Can't find any info on this code

Relink Nest to Google

I accidently unlinked the Nest thermostat from Google Home. I can't get it restored and when I try to add it I can't get past the screen that want the last 4 of the serial number (won't let me enter a number)How can I relink the thermostat to Google?

Janef by • Community Member
  • 1069 Views
  • 4 replies
  • 0 kudos

nest thermostat connections

i am looking at my current thermostat wires to determine if they are compatible with my new nest thermostat. The original thermostat has connections for R, W, G, Y, and W2. No C wire. The nest connection choices are R, W, G, Y, C, and O/B. No W2 conn...

wjulaxer13 by • Community Member
  • 2319 Views
  • 10 replies
  • 0 kudos
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