cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 22132 Views
  • 0 replies
  • 6 kudos

Dead Heat Link - No Contact from Google

Hello all, I have the Nest 3rd Generation learning thermostat. A couple of days ago the thermostat started showing a H71 fault.On inspection the heat link was showing no lights even though the electrical supply to the heat link was fine.Phoned Google...

YasuDoobay by Community Member
  • 1366 Views
  • 5 replies
  • 0 kudos

C WIRE

Google Nest ThermostatDuring set up app told me that I needed a C wire for full funtionality, so I connected one. Now the app continues to tell me that it is not connected when I know that it is. Have tried factory reset and deleting and re-introduci...

Pa-T by Community Member
  • 775 Views
  • 3 replies
  • 0 kudos

wifi

My nest thermostat shows its on line but the nest software shows that is offline. What can I do to fix this

bwtaylor by Community Member
  • 679 Views
  • 3 replies
  • 0 kudos

Wire connections

I have a heat pump system and my current thermostat has a wire connection at the Y/Y2 terminal. I also have a Y1/W2**, but no wire is connected. Should I connect the wire at the Y/Y2 connection to the Y1 on my Nest?

bobkjr44 by Community Member
  • 831 Views
  • 3 replies
  • 0 kudos

Nest Thermostat says heating or fan running when it’s not

My nest thermostat has been saying it is heating and orange but the furnace is not kicking on. We checked the furnace and it’s fine, and figured out that if I turn the heat down to get it to stop “heating”, and back up again it will work. We run our ...

AMorris by Community Member
  • 4546 Views
  • 5 replies
  • 0 kudos

Nest Thermostat

the Nest thermostat comes offline all the time, I have tried, replacing the rechargeable batteries, reconnecting and rebooting the router, restarting the thermostat, stay online for a few hours or so, and then goes offline, and can't control it with ...

Elena67 by Community Member
  • 904 Views
  • 4 replies
  • 0 kudos

Heatlink dead need replacement

We have had two heatlinks die within a month of each other and need replacements. They are less than a year old. We did all troubleshooting and no luck. We then had a professional come out and assess who advised we need to contact google as the heatl...

to vote