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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 23899 Views
  • 0 replies
  • 8 kudos

Thermostat Timed on and off

Is there a way to just turn the heating on for a certain amount of time without having to set a schedule?

GRough17 by • Community Member
  • 1292 Views
  • 4 replies
  • 0 kudos

Thermostat lost WIFI W5 error

Hello, about 4 weeks ago one of our thermostats lost WiFi connectivity. We have tried a factory reset, remove and add back to account, restart on multiple times and we can never get the W5 error to clear. We have tried to manually enter the WiFi name...

Heatlink not working H72

I am also having the same issue as many others, heatlink is dead, thermostat shows H72 error code.I have read the other links and carried out procedures as advised but no luckDoes anything happen if you press its button for 30 seconds? NothingIn some...

App not communicating

Hi there, this is a duplicate topic, so I'm moving this thread to the Master Thread.

GarrettDS by • Community Specialist
  • 402 Views
  • 0 replies
  • 0 kudos

Nest thermostat

I’m having the same issue black screen blinking green.. when u hold down for 8 seconds or so it turns orange for a second then goes back to blinking green and black screen..I tried plugging in to charge for 10 min still black screen when unplugging.....

Not Charging and no blue wire.

I installed my new Learning Nest thermostat and the wiring does not include a blue wire. I have a green white and red and yellow - but no blue. I did charge the nest after I got the low battery message. What can I do to keep it charged?Will I get tha...

NewNest by • Community Member
  • 2896 Views
  • 8 replies
  • 0 kudos

humidity level is wrong

just bought a new Carrier HVAC. Humidity level on thermostat is wrong, causing my air and airwave to run way to frequently and too long. It takes 45 minutes running to go down 1 degree (my condo is 1 level and is small). It says I have 44% humidity i...

Andree by • Community Member
  • 1320 Views
  • 3 replies
  • 0 kudos
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