cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Help Center

Forum Posts

Start a conversation

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22767 Views
  • 0 replies
  • 7 kudos

password reset-not getting

I dont know which generation i have all I know is that I can not control my Tstat from my phone. My partner moved to Paris so I have to text him to change the temp to our house in NJ... its nuts and I ned to be able to control the temp in my own home...

Replacing ST9400 with Nest 3 but 240v issue

HiThe replacement of the St9400c looks straight forward but the thermostat is a 240v and I think the Nest expects no more than 30v so I am at a loss how to wire this myself and power the nest. I’m also looking to install a Nest on a second zone for h...

TrevorLee by • Community Member
  • 344 Views
  • 1 replies
  • 0 kudos

Thermostat and entry key code

My nest is installed and i am trying to connect it to my phone however when i add the entry code, it keeps saying its i correct even though it is not. How do i overcome this

Nicola76 by • Community Member
  • 320 Views
  • 1 replies
  • 0 kudos

How to wire a Nest with these wires?

Any ideas on how to wire a 3rd gen Nest with these wires? We just moved into a new house and we have a forced air furnace in the attic and an AC outside. Pretty sure we don't have a heat pump, but there is an O wire. Thoughts?https://photos.app.goo.g...

cojo99 by • Community Member
  • 266 Views
  • 1 replies
  • 0 kudos

Heat still running when Nest reaches temperature

Today my heat was set to 70 and although the house temperature was at 76 the heat was still running. This has happened in the past and the house has reached up to 80°. Based on answers in another thread, I removed the thermostat from the back plate a...

Jaq1127 by • Community Member
  • 911 Views
  • 9 replies
  • 0 kudos

Clicking sound when adjusting temperature on app

My nest app clicks every time you change the temperature settling using the app. Can the sound be silenced? I know it can be turned off on the actual thermostat but it still does it when using the app

Msb1 by • Community Member
  • 545 Views
  • 2 replies
  • 0 kudos

Nest compatible help

Hi I went through the prompts when I bought the nest and it said it was compatible. But when I tried to install it and checked off the wires the app said it was not compatible. My current wired attached are Y, G, R and W. I don’t have a c wire. I’m n...

E74 Wiring Error Message

Why do I get this error message? The system has been working fine for the last month. Now, this message appears.

TMM1 by • Community Member
  • 266 Views
  • 1 replies
  • 0 kudos
to vote
Labels