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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4706 Views
  • 0 replies
  • 5 kudos

Nest learning thermostat WiFi issue

Installed Nest 3rd gen thermostat in 2022. About a month ago device lost connectivity to WiFi. I unplugged and replugged into mount to quick fix and that no longer works. Now in 2023, thermostat can no longer connect to wifi, all other devices are fi...

Bborusz2 by Community Member
  • 567 Views
  • 13 replies
  • 0 kudos

Fan off delay time

I am a HVAC technician, I would like to know if there is a way to activate a fan off delay on the nest thermostat to use the energy left over equipment coils in order to get the 100% efficiency of the system. Also it a good option to protect the syst...

LS-HVAC by Community Member
  • 147 Views
  • 1 replies
  • 0 kudos

Thermostat not cooling

Hello,i installed the Nest learning thermostat. Followed all the instructions and when putting on cooling mode it doesn’t cool, hot air comes out. If you can help on what May cause the issue?   

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Fglez by Community Member
  • 182 Views
  • 2 replies
  • 0 kudos

Nest Thermostat - STAY AWAY

To Whom It May Concern:I purchased a Nest Thermostat in August of last year and was never told that it runs on batteries. It was hooked up to my 24V power from the AC system and I thought the two supplied batteries were for back-up. That appears not ...

JensR by Community Member
  • 458 Views
  • 3 replies
  • 1 kudos

AC short cycling and burning fuse

I recently installed this nest to replace my old thermostat - it was not a smart thermostat and it was operating without any batteries (forgot to insert them). I installed the nest, hooked up the wires as it was before to the old thermostat and then ...

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Fredrock by Community Member
  • 129 Views
  • 1 replies
  • 0 kudos

Hot water not working

Helloour hot water is not working. Our heating system is working fine and we have tried to boost water and it looks like it is working on the app but our water is still cold. We have done tests on/off with clicking noises for heater and it is working...

Thermostat stuck on screen

Good dat, Our thermostat was giving an error this morning that there were no wires attached and no power. We disconnected it and tried charging on the side while fixing the wire. Since trying to reattach, our thermostat has been stuck on the Google l...

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MIIRIX by Community Member
  • 227 Views
  • 3 replies
  • 0 kudos
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