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Nest Thermostats

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With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
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Thermostat says its cooling but HVAC does not turn on

Iv had my nest thermostat for about 2 years now in my apartment, I had to get a specific upgrade for the HVAC to be able to support the nest. It's been perfect for almost a year now, and all of a sudden now the nest says it's cooling but the HVAC sys...

Google Learning Nest - Rc or Rh and 24 volt issue

my existing Google learning nest thermostat is connected with the following wires: W1, C & Rc, for a boiler-run radiant heat system. I noticed that the Rc is connected, but not the Rh. Why is that? I thought Rc is for cooling/AC only.Also, do i have ...

KC2050 by • Community Member
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  • 0 replies
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Google nest thermostat error e73

Why my Google Nest thermostat is showing no power on the Rc wire when there’s power? It was working perfectly fine and then the E73 popped up, I removed the Google one and installed a cheap analogy thermostat, and works. I re-installed the nest and t...

I need the wiring plate for the Nest A0013 model.

While installing my Google Nest Learning Thermostat 3rd Gen I have lost the Base of the Thermostat (the base with the blue bubble level). I have searched everywhere and it cannot be found and without this base, I am unable to attach my Thermostat to ...

shulls87 by • Community Member
  • 741 Views
  • 0 replies
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Best going on

Nest is going on by itself- this I’m sure has cost me money!!!! I have it all off and away and it is going on by itself! How are you going to compensate me????

Tmarch by • Community Member
  • 395 Views
  • 1 replies
  • 0 kudos

Google nest thermostat override won't turn on AC

I had the nest thermostat installed three days ago by a professional. It does not have a C wire. It seems to cool the house according to the schedule but if I try to override it the fan kicks on but not the compressor. Also the volume of air coming o...

dkwhitt7 by • Community Member
  • 408 Views
  • 1 replies
  • 0 kudos

Heat link reboots into yellow light only

Hello, For a few weeks my nest thermostat lost connection to the heatlink. I tried rebooting both, in different order and sequences but to no avail. What caught my eye is that my heatlink seems to be stuck in an unbreakable loop. here is the process:...

Google Nest Learning won't charge with Nest Power Connector

I have 2 Nest Learning thermostats at different addresses with the power connector installed at both - one works fine and has a regular charge at 3.8v+, the other drains rapidly at 3.6v.I can still charge the 3.6v one via USB but as you can imagine t...

Bruno28 by • Community Member
  • 505 Views
  • 2 replies
  • 0 kudos
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