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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3992 Views
  • 0 replies
  • 5 kudos

Will Nest Thermostat work in this house?

Hi. I just moved into new house and the previous owner has honeywell thermostat. I want to replace it with nest learning , do you think it will work with this configuration? (Attached below the pic) could you pls help? First time  dealing with such c...

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Help with wiring Nest Learning Thermostat (3rd Generation)

I went through the installation process on the Nest app. The first picture is how my old thermostat was wired. The second picture is how the app told me to wire up the Nest Learning Thermostat. When I set it to cool, hot air was coming out of the ven...

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GABoy by Community Member
  • 201 Views
  • 3 replies
  • 0 kudos

Remove Temp Sensor from pre-migration

I need some help to remove a temperature sensor from my old Nest account. I just migrated to the Google.com account and had to add all my existing thermostats and Protects. When I tried to add the temp sensor, the app says it is still associated with...

snkbrown by Community Member
  • 317 Views
  • 4 replies
  • 0 kudos

Nest Thermostat

General question: When setting up a cooling schedule Monday thru Friday, and have NO Data for Saturday and Sunday, will the Nest Thermostat know not to run the unit over the weekend?

Nest multi-stage unit limitations

Google specifies that the base Nest Thermostat can control either 2 single stage units (furnaces or ac compressors), or a single stage and a 2 stage unit (either furnace or AC), but not 2 2 stage units. The upgraded Learning thermostat can do three a...

dhs910 by Community Member
  • 376 Views
  • 2 replies
  • 0 kudos

Not cooling / on and off every minute or two

So I just set the temperature to 70 and I put it on hold, as the current temperature inside is 77. The unit kicks on and begins to cool but shuts off in about a minute or two and the cycle goes on and off every couple of minutes, not cooling anything...

dc562286 by Community Member
  • 254 Views
  • 4 replies
  • 1 kudos

accidentally deleted one of my thermostats from my app

I’m away for a month and I accidentally deleted one of my thermostats from my account. Is there a way to get it back? if I’m not home? If not, will it remain at the same temp or does it shut off? I was having offline issues with this particular one b...

laladee by Community Member
  • 1385 Views
  • 12 replies
  • 0 kudos
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