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Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Bacteria Prevention queries
I have a Nest Learning Thermostat 3rd generation (installed March 2020) with a system boiler, 200 litre hot water cylinder & conventional radiator central heating (CH), serving 2 adults with normal usage. Domestic water heating (DWH) is scheduled for...
My nest thermostat can't stay on the base on the wall
Hi! I have 2 units of Nest Learning Thermostat (model display 3.4). But one always has issue that the control unit kept popping out from its wall base every few days. It's very annoying that you need to keep checking if it's disconnect again every fe...
Resolved! Back plate replacement for 3rd generation thermostat
My technician told me that the back plate of the thermostat has gone bad. He tried connecting wires manually but it did not work. Needs new replacement back plate. The number is E360129
Can you put a white W2 wire in *OB slot on Gen 1 thermostat? Google says yes, my bill says no
Many thanks to anyone who can help. Google's site says my new 1st Gen Nest (1.4) is compatible with my 2-stage heat pump + aux coil system and that I can put the W2 wire in the *OB slot (there is no W2 on this model).The heat is running nearly all th...
Nest thermostat not dropping in temperature
Hi,A the last couple of days my Nest thermostat started having issues where the temperature sensor is constantly showing that is is 19 degrees, but the temperature is set to 9 degrees. I have tried putting the temperature 19.5+, reset the display and...
Why No Brass Thermostats in the UK?
Hello,In 2018 Google Home announced three new colours would be added for the thermostats including brass.These only seem to be available in the US.We are renovating our apartment in London and the brass thermostat (which looks more like gold) would g...
compatibliity? Old: White and Rogers Model #1F78 New: Google Nest Learning Thermostat
Is a White and Rogers Thermostat compatible to switching over to a Google Nest Learning Thermostat. There's just one large wire coming out of the wall into the old thermostat.
Nest thermostat
So my unit isn't compatible?? Then I get this........ You do not have permission to upload images.
Blowing Cold air on heat
I have nest learning thermostat. Came from a Honeywell.
Nest Thermostat temp keeps dropping below set temp and my heat seems to run a lot w/Aux Heat
I bought this home with the Nest thermostat already in it. The temps around here have been pretty low lately (in the 20s) so I get my heat will run more. But why won't the thermostat at least hold the temp I set it to? I have it set on 70 which is ab...
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