Nest Thermostats

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Nest as an old school thermostat

Hi all,I would just like to use the nest like an old school thermostat - on at a certain time, off at certain time, How can I do this, without it learning and changing everything as it comes on all irregular times currently.I have a 3rd gen nest and ...

Nest Error 299

Hi I have been getting Error E299 for some time now, I changed batteries multiple time but the issue remains the same. It was working fine till about a couple of weeks ago and now all of sudden it is saying Error 299can someone please help?

NEET THERMOSTAT WONT RECONNECT TO WIFI

My nest thermostat wont reconnect to my wifi. It worked for a long time then just stopped working. I have tried all your suggestions and its still not working

nest thermostat

so i jus moved into house that has nest i reset it like a dummy but i was trying to set up the app for myself to control anyways so its a two story home the downstairs as of now is nice and warm the upstairs however is freezing i have tryed messing w...

How to set-up a 1st generation NEST thermostat that's been reset, after Oct 2025?

I hit reset, thinking it would lead me to reprogram it, but now kaput. Is there anyway I can restart it without Wifi and at least manually use it!? I want to get the thermostat operational again at the wall level, because the house is getting cold! T...

Request for Full Refund Due to Repeated Device Failures and Refurbished Replacements

Dear Nest Support Team,I am writing to express my profound dissatisfaction with the quality and reliability of the Nest thermostat devices I recently purchased. Within a span of just three months, all three units I bought failed—an outcome that is co...

Phone App Issue

The Home App works fine on my phone. However, on my wife's phone all the NEST info shows up to include the schedules, yet her phone shows NEST as offline. What gives.