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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 23767 Views
  • 0 replies
  • 8 kudos

Thermostat not controlling boiler

I have a third generation Nest thermostat, it has worked well for three years. Today it has stopped controlling the heating boiler. The Heatlink status light is green and there are no connection problems at the thermostat. The boiler is an oil fired ...

Andrewbee by Community Member
  • 327 Views
  • 0 replies
  • 1 kudos

Can’t connect to thermostat

I just purchased a Google nest thermostat and I am in the process of setting it up but cannot connect via Bluetooth and I have tried everything. Any suggestions will be appreciated!

Nest thermostat

I have been accessing my nest thermostat from my phone for years now all of a sudden it just shows home or away anyone having the same problem

VArevalo by Community Member
  • 405 Views
  • 1 replies
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Resolved! Decreasing battery voltage

I have a Nest Learning Thermostat 3rd generation in my garage set to keep it at 40-45°F. It's connected to a TACO multi-zone system. Heat-only Modine radiator setup with Rh and W1 wires . No C wire. The Voc and Vin both read ~33-35. The lin reads 40 ...

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Charles9 by Community Member
  • 1160 Views
  • 3 replies
  • 0 kudos

Google Nest Thermostat, am I missing a wire?

Hi! I am trying to install my Nest Thermostat and I think I am missing the Y wire. My old thermostat has it but it was connected to the old thermostat box itself. Is this normal? What can I do? I also tried to connect a different yellow wire that was...

Krystian2 by Community Member
  • 449 Views
  • 1 replies
  • 0 kudos

Nest Thermostat won’t connect

My Nest stopped working after 4mos. I got the W5 error and have tried installing/reinstalling several times but cannot connect in two separate homes. I’ve tried support but they are not helpful. They want me to reinstall and answer all the same quest...

RG74 by Community Member
  • 1232 Views
  • 6 replies
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Resolved! Nest E and Rh-Rc jumper - compatible?

Here is an image of my current thermostat wiring. what goes where and is this compatible with my Nest E 1st Generation? most is self-explanatory but the jumper has me thinking it’s not compatible with my system. can anyone clarify?

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aragno by Community Member
  • 1330 Views
  • 1 replies
  • 0 kudos

Resolved! SOLVED: Deletion of Custom Event Schedules from Menu Choices

How can I delete a custom schedule event I created from the schedule menu completely? I made a new custom setting with a different name that has duplicate settings and want to delete the old one. Moderator edit: Subject updated for clarity and findab...

Emacred by Community Member
  • 866 Views
  • 1 replies
  • 0 kudos

My three-week quest to replace a faulty thermostat....

Hello,A few weeks ago, my Nest thermostats lost the ability to connect to the Wi-Fi network. After spending a good hour trying every troubleshooting step, I discovered that this issue is quite common with these devices.What followed left me extremely...

jevgenym by Community Member
  • 1217 Views
  • 6 replies
  • 0 kudos
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