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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 4511 Views
  • 0 replies
  • 5 kudos

Nest thermostat turns off

Nest thermostat has worked fine for 10 years now it randomly goes from heat mode to off did all the stuff support said to do and still turning off. Replaced with new nest thermostat and still goes to off what do I need to check

Willp by Community Member
  • 912 Views
  • 13 replies
  • 0 kudos

Nest App not showing when water is being heated

I've had the Nest for over a year now, and it's been working great.I had an issue with the central heating pump over the weekend, which has now been replaced. I don't know if it is coincidental, but I now do not get a orange light when the water is b...

Googlie by Community Member
  • 109 Views
  • 0 replies
  • 0 kudos

Thermostat not starting\stopping heating

I recently had to have a new thermostat as a replacement due to accidentally dropping it from the stand. Called out a Nest Pro to procure and install the thermostat which they did and it was working at that point.However, now i am unable to start or ...

Peter_C by Community Member
  • 294 Views
  • 3 replies
  • 0 kudos

Resolved! Still E74 "No power to "RH" Unusable Nest Thermostat G3

This problem caused battery to die hard. It is taking way too long to charge up to maximum capacity. I can't do factory reset without full battery power. I know the wired connections are good. I checked the RH Connector wire and it has a steady 27.4V...

Heat always on, Nest E thinks everything is fine

My Nest E thinks that everything is hunky-dory even when the thermostat is set to 9 (at night), its own reading says the room temp is 21, and the boiler is still churning away. This started about a week ago. There's no alert about connection to the h...

Nest thermostat lock in app

The locking feature doesn't make a whole lot of sense. When you go to the lock feature in the app, and select lock to unlock. It just unlocks. Then, to lock it, you put in a pin. It can be anything, different from before. You don't need it to unlock,...

We NEED custom temperature sensor schedules

I’ve seen this has posted for years and it would be a huge quality of life change. All other smart thermostats have this ability. The fact that I can’t have a custom time to switch between sensors completely defeats the purpose of having them and mak...

Nest thermostat blowing cold air on heat setting

I installed a new nest thermostat and it blows out cold when it says heating. I have a Goodman furnace, no heat pump and have reset and rewired a few times with no success. No error codes appear.

J_weazy19 by Community Member
  • 347 Views
  • 5 replies
  • 1 kudos
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