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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

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Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by • Diamond Product Expert
  • 22153 Views
  • 0 replies
  • 6 kudos

Double check on wiring heat pump

Looking for a second opinion to validate my plan to re-wire an old thermostat (carrier) to a Nest Learning thermostat. The thermostat controls a dual-fuel heat pump/gas furnace on the 2nd zone of the house.Wiring map plan (labeling from old thermosta...

gsoltes1 by • Community Member
  • 684 Views
  • 3 replies
  • 0 kudos

Thermostat not following schedule

I recently edited my schedule for Nest Thermostat but it does not seem to follow the schedule. I have the heat set to turn on at 4:30am to 68 degrees, then at 8am go to 62 degrees and then at 4pm back to 68 degrees. It just stays at 68 degrees and ne...

mvp7 by • Community Member
  • 1367 Views
  • 4 replies
  • 1 kudos

Replacement thermostat constant rebooting.

I received a replacement for my Generation 3 Learning thermostat yesterday. The old one no longer received Wifi. The replacement immediately worked fine, but started rebooting every 2-4 minutes. I was able to check for software update during one time...

Zager by • Community Member
  • 928 Views
  • 5 replies
  • 1 kudos

3 Wire Install Question

I have a 3 wire thermostat (Honeywell) for heat and ac, no zones. Colors are red, white, green. On the honeywell, green can be plugged into either the G or C and it works either way (tested it). I didnt take a picture before removing so of course I a...

zidagose by • Community Member
  • 509 Views
  • 1 replies
  • 0 kudos

Nest is learning it needs to reboot every few mins

Just purchased Nest Learning thermostat yesterday. Theromstat keeps rebooting every few minutes. Installed correctly according to directions with C wire. Battery was charged and is showing between 3.8 and 3.9 V, Wifi is steady and not an issue. Read ...

H71 Error, Heat link not working

I have 2 Nest thermostats - One is working perfectly well, but this has been replaced late last year as this failed and was automatically replaced by BOXT. Now my downstairs link has stopped working with the code H71 and there is no light on the link...

Offline thermostat

My nest app keeps disconnecting making the thermostat offline. Wi-Fi and connection is fine but it’s never dropped out all the time. I also can’t transfer to google home as it just wants to setup as a new thermostat process

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