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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Nest Renew: How are you preparing for an electric future? Read more

Forum Posts


I have entered the home address and zip code, but the t-stat time is off by 6 hours. It is connected to WI_FI. How can I correct this? If I go to Dat and Time, I only have the choice of 12 or 24 hour format.

Whwiechm by Community Member
  • 3 replies
  • 0 kudos

Historical Data

I recently added insulation to my home and I would like to measure the impact by comparing how many hours my unit ran last week/month/year with data from after the new insulation (discounting external factors). The service...

Biped by Community Member
  • 0 replies
  • 0 kudos

What what generation of nest do I have?

I’m getting a Manuel cause I have a few questions but I need to know what generation. I have model and serial number model number but still csntfinf that information. Can I get some help? Please!!!

Liliy1171 by Community Member
  • 5 replies
  • 0 kudos

Nest thermostat wont unlock

I have had my nest 3 years, always same password, yesterday when punching in 4 digits it said wrong password.Don't know what to do...

Fleury by Community Member
  • 3 replies
  • 0 kudos

Thermostat offline

My thermostat quite regularly shows as offline in the Nest/Google Home app. When I check the thermostat I can see the "Last Cloud Comm. time" matches the time the thermostat went offline. The ping time also matches the time since the thermostat went ...

Heat link works manual mode but not com thermostat.

New install. Single room UFH system no HW. Not working automatically. Heat link and thermostat all fine, connected to each other, Wi-Fi ok, no fault codes. Constant green light on heat link. So issue is the heat link clicks when thermostat calls for ...

Wicko by Community Member
  • 8 replies
  • 0 kudos