Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Thermostat compatibility
Is my thermostat compatible for enest?
Google Nest Thermostat Compatibility Check
Hello, I just want to check if my current thermostat wiring is compatible with the Google Nest Thermostat. Thanks!
Resolved! Nest compatible Trane system?
Aloha! I have a Trane heat pump. I had thought that the wiring would not be compatible with a Nest thermostat, because Trane likes to use a lot of proprietary gear. When I took the thermostat face off, however, I saw something that looked more like t...
Google Nest will not connect to wifi
I have tried every troubleshooting step. It was working fine for a few months. Now it can not find any wifi's/I keep getting a w5 wifi error.
Outside the City
How do I get my new nest thermostat to use the zip code from another city for more accurate outside temperatures? I live 8 miles outside the city that my zip code is associated with (unincorporated city life). I have another city much closer to where...
Nest counts down, stops cooling
My thermostat stops cooling after a minute or so, the it starts a count down “Starts in x:x min”, about 3min and starts again for a minute. The heating works fine. Image of the wires is attached
Heating on upstairs when Nest is in Eco, down to lowest setting?
My heating is on upstairs, not down, regardless if I have the Nest set to the lowest setting, in eco! I need to talk to a human to discuss what might be wrong and resolve!!!
Nest Warranty claim system is not working
My nest learning thermostat stopped working recently. After changing mode from heat to cool, it intermittently let the ac run it turned on and off every minute or so, and eventually the thermostat stopped working altogether and has no power. My hvac ...
