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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 3291 Views
  • 16 replies
  • 5 kudos

Apps crashing daily

I have had nothing but problems with my streamer 4k since I bought it. After a few hours of use, even after a reboot, random apps (Apple tv, Hulu, prime, peacock, hbo max, paramount and frndly ) will crash while streaming or they exhibit strange beha...

Damchop by • Community Member
  • 252 Views
  • 2 replies
  • 1 kudos

Resolved! Chromecast Remote Not Responding to Voice Commands

The remote is no longer responding to voice commands, even though the battery level is adequate. To troubleshoot, I unpaired and re-paired the remote, but the issue remained. I also performed a factory reset on the device, however, the problem persis...

Sati by • Community Member
  • 416 Views
  • 4 replies
  • 0 kudos

Resolved! Who's Watching? Me! The answer is always me!

Every time I open the YouTube app it starts with the "Who's Watching?" screen.Overall I recognize this is a minor issue. I live alone. I do not have children. I will never have children because I don't want them. Additionally, there used to be a way ...

Google TV Streamer - no sound with Samsung Soundbar Q995F and beamer

Hi I wanted to upgrade my configuration from Google Chromecast Ultra 4K to a Google TV Streamer.The Chromecast works fine, but when I try to integrate Google TV Streamer, I get no sound.My setup:- Google TV Streamer connected to a new Samsung Q995 So...

Bluelake by • Community Member
  • 432 Views
  • 7 replies
  • 0 kudos

Chromecast TV just stopped working with TV CEC/IR

It's been a couple of days and my remote stopped working with my tv.At first it was just the volume buttons that did nothing but the mute and power kept working, but now not even those work.Has a new update broke the HDMI/IR link to my tv??I tought i...

Google Streamer 4K Parental Controls through Google family link app

Hi All, Recently, I purchased the Google TV streamer, mainly to manage my 8-year-old’s screen time. After linking my child’s account through the Google Family Link app, I found several frustrating limitations: 1. Screen time can only be set directly ...

Dan88 by • Community Member
  • 138 Views
  • 0 replies
  • 1 kudos

Google Streamer refuse to integrate

This unit won't integrate with my home network. Not visible to any other equipment inside the network. Can't use it with Google home, not cast from my phone. Useless.

eMPe by • Community Member
  • 136 Views
  • 1 replies
  • 0 kudos

Chromecast YouTube: Defaults to First Account Only

hello, I am writing to report an issue I've been experiencing with my Google Chromecast.I have two separate accounts logged into my Google Chromecast device. However, when I launch the YouTube application, it always automatically signs in and starts ...

nosol by • Community Member
  • 251 Views
  • 1 replies
  • 0 kudos

Disney plus match frame rate.

Hi. First time poster, I don't suppose anyone knows if Disney offer a match frame rate option in the app? I've got it turned on in device settings and I know Netflix does when it's turned on in the Google streamer settings. Be nice of Disney (and oth...

Bnj11 by • Community Member
  • 261 Views
  • 1 replies
  • 0 kudos
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