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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26214 Views
  • 0 replies
  • 11 kudos

2nd Gen Chromecast not working again

My 2nd Gen Chromecast has gone down once again. It was working earlier this morning. But wanting to cast TSN for the masters, it's not working once again. I have restarted the device multiple times and still not getting it to work. I am not going to ...

Faixa Preta na tela

Nao sei se é um problema da Amazon prime ou do chromecast, mais uma faixa presta esta muito grande e nao consigo ajustar

jady1 by • Community Member
  • 194 Views
  • 1 replies
  • 0 kudos

Awful customer experience

Hello,I have a Chromecast which is under warranty. It had been working fine until I got a new router, then it just stopped working. Every other device in my house connected with it fine, but the Chromecast won't. I tried troubleshooting twice to no a...

Streaming Foxtel from box located upstairs to downstairs tv

Hi alllooking for some advice on how to stream Foxtel to a downstairs tv.since Telstra disconnected 3G we have been unable to get Foxtel to stream to a 2nd tv located downstairs in our living room.Telstra shop sold the wife a Fetch box which streams ...

Chromecast connected but not casting or mirroring

Chromecast was working fine as far as casting and mirror then in the middle of mirroring, it stops working. The cast button no longer can be seen on the tv screen. I can click on the cast button on YouTube, it will read connecting, but nothing is cas...

4k streamer vs Home theater with Logitech and Roku ultra miserable

I chucked the Logitech harmony hub and Roku ultra 2024 and hoped the steamer 4k would at least improve my setup.bought one this morning and finally I am back to one remote !! the harmony hub doesn’t connect to anything new since it’s been shutdown by...

Kipsy by • Community Member
  • 216 Views
  • 0 replies
  • 0 kudos

Cannot cast rented movie from Google TV app to Chromecast

I just rented a movie on Google TV, but when I try to cast it to Chromecast, it plays for a few seconds and then I get the error message "this video cannot be cast from the google tv app to chromecast". I've been searching for advice but all I can fi...

Can't use FamilyLink accounts that used to work

My children's accounts won't work, but they used to work fine for the first week or two that I had the device. I tried adding them again, but I get an error saying the software does not support FamilyLink accounts. My software is up to date. I tried ...

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