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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25913 Views
  • 0 replies
  • 11 kudos

Inquiry Regarding Google Nest and Google TV Streamer (4K) Sales

I am interested in bulk purchasing the Google TV Streamer 4K. I have filled out the partner form on the Nest page, but I keep encountering errors when submitting the form, which has prevented me from getting in touch with the Nest Business team.I wou...

Cast icon missing in YouTube on Android

Hi,The cast icon on my son's Samsung phone keeps disappearing.When opening the app, the icon is there for a second and then it disappears.What I've tried so far:Reset the phoneUpdated the phone's softwareForce stopped YouTube and cleared the cacheUpd...

Jenna123 by • Community Member
  • 307 Views
  • 5 replies
  • 0 kudos

Ошибка загрузки

На главном экране пишет:"Ошибка загрузки"Главная: не удалось загрузить данные.Повторить(кнопка).

Roman_MV by • Community Member
  • 251 Views
  • 2 replies
  • 0 kudos

Google photos

Hi,Why is the Google photos not available on Google tv streamer? 

Gazbut by • Community Member
  • 121 Views
  • 1 replies
  • 0 kudos

Chromecast 2nd gen ambient mode

Ever since the update, I'm unable to use certain albums for Chromecast Ambient mode. I can get some to work, but one particular album won't work. I can select it, but then Chromecast just displays the Art Gallery.None of my photos are archived, the a...

Android TV 14

My Chromecast HD hasn't received Android TV 14 

Brayan33 by • Community Member
  • 340 Views
  • 4 replies
  • 0 kudos
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