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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 2588 Views
  • 16 replies
  • 2 kudos

Thread Network Unavailable

I just got a new Google TV Streamer 4K. I tried to pair a matter-over-thread device with no success, I get the error "this device requires a thread border router". I have the thread network enabled on the streamer and my phone is on the same network....

MME1122 by • Community Member
  • 365 Views
  • 5 replies
  • 1 kudos

Bluetooth Sound asynchrone with video

I have a Chromecast with Google TV 4K and have connected my Bose headphones via Bluetooth. Very frequently, the sound disappears for a short time (about 0.5 seconds) and then returns. However, after this, the picture and sound are out of sync (asynch...

MichaSt by • Community Member
  • 583 Views
  • 9 replies
  • 0 kudos

Can’t control power from Google streamer remote

I have a TCL 55s434 TV. It can no longer keep up with streaming live sports gave without audio dropping so I upgraded to a Google TV Streamer. The streamer works great except for the fact that I cannot turn the TV off/on with the Streamers’s remote. ...

cteach48 by • Community Member
  • 399 Views
  • 3 replies
  • 0 kudos

Resolved! Link Nest Audio Speakers to Google TV Streamer

I have two Nest Audio Speakers & created a group for themI have a Google TV StreamerHow can I link the speaker group to the3 TV Streamer so I can have surround sound?

Hola pantalla en negro pero con audio

The Google Streamer 4k tv box is placed on black screen while I am watching Netlifx, Prime Video or any platform, black screen butp the audio is heard, the remote control does not respond, I have to touch all the buttons of the remote control and the...

Google TV Streamer overscan issues with LG TV

A recurring overscan issue has been observed with the Google TV Streamer when connected to an LG television. Although the television's overscan setting is set to "Automatic," the Google TV Streamer fails to correctly interpret this configuration, res...

Tips And Tricks Google TV Streamer

I just brought a Google TV Streamer and this is going to be my first Google TV based device. I wondered if you guys have any tips for using it and things I should know before I use it. Thanks

NasifJK by • Community Member
  • 280 Views
  • 2 replies
  • 0 kudos

Google TV Streamer 4K Authentication isn't successful

Until yesterday, my Chromecast was functioning properly. However, it abruptly stopped working, and I am now encountering an error message on the Google Home app stating that my device cannot be authenticated. I noticed that the serial number on my de...

JohnFer by • Community Member
  • 227 Views
  • 1 replies
  • 0 kudos

Google Streamer netflix wont load

My Google TV streamer, will not open Netflix, I am able to open Apple TV, prime, YouTube and all ther apps. I have tried to do a factory reset. Looking for some advice. Thanks in advance

Eduvall79 by • Community Member
  • 351 Views
  • 2 replies
  • 0 kudos
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