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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4941 Views
  • 16 replies
  • 6 kudos

Selecting "Library" restarts Google TV and returns to Home page

I restarted our Chromecast with Google TV (4K) yesterday and saw that an update must have been installed and the Home screen layout had changed. "Library" was no longer in the top row menu, but had been moved under the user profile pic at top left.Th...

LesBell by • Community Member
  • 351 Views
  • 1 replies
  • 0 kudos

USB-LAN not work ATV14

Hello all,it looks like devices with Google TV 14 no longer support USB3 to Gbit ethernet adapters (both the RTL8153 and AX88179). It's not only the Chromecast with ATV14, but it's also confirmed on Philips TVs with ATV14. Is this a bug in ATV14 or t...

dav_ru by • Community Member
  • 656 Views
  • 3 replies
  • 0 kudos

Device disconnects around similar time each day.

The office I work at has an old Chromecast audio device (Model REX-J42) that we use to listen to the radio. Every day at around 3PM give or take half an hour, the device disconnects. It happens like clockwork every day at around that time. we've trie...

Audio stopped working until I hard power cycle

I am having intermittent audio failure issue and only a hard power cycle fixes the issues. I've narrowed the issues down to the Google TV box. The issue happens daily after the turn off the Android TV box more then 4x.Device InformationGoogle TV Devi...

Remote not powering off TV

I installed the Google Streamer. The remote controls the volume and the tv turns on when I power on the Streamer but the TV doesn’t turn off when turn the streamer off. The TV is configured for CEC devices auto. I’ve unpaired and re-paired the remote...

Jonin6 by • Community Member
  • 721 Views
  • 7 replies
  • 0 kudos

4k Streamer : screensaver not showing any dates ....

the screensaver is not showing any date when the time zone is GMT -/+0. it happens on Google Photos taken in Agadir 2018 with a Huawei 6P (Google Version), on Google Photos taken on Canary Islands 2024/25 with a Pixel 8 Pro .... Google Photos is alwa...

myTRS by • Community Member
  • 327 Views
  • 3 replies
  • 1 kudos

Sort 250 Google Freeplay channels

I'm unable to sort the 250 channels in the Live tab. There is no three line menu or sort option either on the TV or in the app on my smartphone. I have restarted and cleared the cache in both places. What am I missing?

Prime Video not showing up in continue watching

New to Google TV streamer this week. I've noticed that in progress Prime Video titles don't show up in the GTV continue watching row. It's listed as a supported app on the Google TV site. I could have done something wrong during setup but everything ...

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