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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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Chromecast with Google tv remote jumps multiple items on one click

My Chromecast with Google TV remote skips 4 or 5, or even more, items upon one click. If I were to use the remote to forward a YouTube video, it moves all the way to the end. It's extremely annoying, to the point where I feel like throwing the Chrome...

Chromecast No sound

Hello there,I was watching netflix and all of the sudden, the sound just went off.I’ve tried most of the things I could find here, including:• restart• replugged into hdmi• check if it’s because of the TV. The TV still has sound as normal.• Display a...

PMD12 by Community Member
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  • 6 replies
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Resolved! Chromecast stuck in the “Networking Problem”

My Chromecast is currently stuck on a "network problem" screen and it's displaying the message in English rather than Portuguese.I've attempted to perform a factory reset several times, and I've also experimented with booting it without a Wifi connec...

Resolved! Chromecast1

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Norberto by Community Member
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  • 4 replies
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Using a Chromecast device without Wi-Fi

I have a Motorola Moto stylus g phone. I am going to be traveling in an rv, no Wi-Fi, and I want to be able to mirror my phone to my tv. I was told that a Chromecast device could do this, in guest mode. Has anybody ever done this? Is this true? Does ...

Rvharold by Community Member
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  • 1 replies
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Resolved! Chromecast connected, I used it for a long time, then it stopped connecting

I bought a Chromecast some time ago, connected my phone to Chromecast, everything worked fine.At some point I did something and Chromecast stopped showing up as an available device on my phone.I restarted the Chromecast, even to factory settings, I d...

look997 by Community Member
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  • 3 replies
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How to setup Google Tv with a projector and Sonos Arc

Hi. I want to create a setup where I have a google TV 4k dongle, I have a projector that has only HDMI input and a Sonos ARC soundbar that has only HDMI Arc input. Sonos Arc does not have bluetooth to be able to connecti that way via google tv. So wh...

biskis by Community Member
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  • 1 replies
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