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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 234 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27097 Views
  • 0 replies
  • 12 kudos

3rd generation Chromecast not connecting to new modem

I have a new modem with the same ISP. I have changed the WIFI settings on my phone and on the TV to the new modem settings and done a factory reset on the Chromecast device. When I try to set up the connection through Home, I get an initial pairing w...

SOHO19 by • Community Member
  • 359 Views
  • 1 replies
  • 0 kudos

Setting to adjust time on Chromecast until screensaver starts.

Please, create a setting to allow us to change the time until the screensaver starts on the Chromecast with Google TV. It's ridiculously short. After the screensaver starts, it messes with some apps. Like on Netflix, if the screensaver comes on while...

Google Chromecast loading error

I have 3 Chromecast 4k all of them are now displaying loading error. I have cleared the cache, factory reset, checked for update. Nothing is working.

mrleahmon by • Community Member
  • 356 Views
  • 1 replies
  • 1 kudos

Google TV Loading error

This is a recent problem. I have tried all the recommended fixes. Clear out data and cache, restart, reset.I am convinced the issue is in my google account. I have three google TV chromecast devices setup on three TVs in the house. My housemate also ...

bsheek by • Community Member
  • 700 Views
  • 2 replies
  • 1 kudos

Password required for Chromecast SSID

Chromecast was working but not letting me cast from my IOS devices (iPhone 13 pro and iPad Pro 11in). I have tried unplugging, factory resetting, setting up with Google home on both devices (I ended up getting an error message saying it couldn’t conn...

Alyssa18m by • Community Member
  • 369 Views
  • 1 replies
  • 0 kudos

usb stick does not work

hello, i am using chromecast 4k and had my usb stick formatted which was in a hub. i thought it would help to make a connection to this stick. now the chromecast shows only several gb but the stick is empty. my pc does not recognise this stick! no ac...

Resolved! casting google home

I was able to see my tv in google home app and the volume key works but i cannot cast my screen.But it was working fone till afternoon.

Parveen7 by • Community Member
  • 498 Views
  • 1 replies
  • 1 kudos

Resolved! Chromecast setup 2

I have 2 chromecasts and want set one up on TV in bedroom and other on TV in dinning room. I am using Google Home BUT when I set up first one then go back to Google Home to set other one up Google Home only finds bedroom one and the Google nest, I ha...

Tony27 by • Community Member
  • 635 Views
  • 2 replies
  • 0 kudos

My Google Chromecast voice remote is heating and not working

I purchased my device last April 2024. Last week it started to heat up rapidly and not working at all. I have done the troubleshooting tips I found on this site: check firmware, checked the remote for dirt, replace batteries checked the keys, factory...

herbert06 by • Community Member
  • 413 Views
  • 2 replies
  • 0 kudos
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