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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26151 Views
  • 0 replies
  • 11 kudos

Kid screen time limits do not work

The children screen time limit is just about useless. Sometimes it works, most of the time, it does not. This is an issue that affects both of my children's profiles. I have set time limits on the Google TV using Google's instructions for setting the...

Green Screen on Google TV when casting full screen from Chrome

Issue happens on every version of Chrome since late 2023, current version is 126.0.6478.127 .-Casting from tab works normallyCasting using another app like Steam Link or Teamviewer works normallyCasting Screen using Save & Share>Cast...>Sources>"Cast...

Chromecast skipping Youtube videos

Hello, I have had my Chromecast for roughly 5 years now and in the last 2-3 months I have been having a really bad experience with youtube videos. When casting from my Android phone, from the youtube app, when I'm watching the second video in the lin...

igorklaus by • Community Member
  • 3352 Views
  • 8 replies
  • 0 kudos

Chromecast 4K

I am in All Settings on my Chromecast 4K and when I try to Add Device so I can control with my Chromecast remote, the usual list of TV/Soundbar brands does not display, it simply reverts back to previous menu (Add Device).

TKim by • Community Member
  • 261 Views
  • 1 replies
  • 0 kudos

Resolved! Connecting Chromecast 3 to Hotel Wi-Fi with Sign In

The hotel I'm at has an open Wi-Fi network that takes you to a website to sign in. I can get to the screen from my Chromecast, but it won't let me check the box for "terms and conditions." It won't connect through my phone either. Anyone else able to...

CCwGTV blacks out after a period of time.

Using a Chromecast with Google TV running Android TV v12, Patch level April 1, 2024.We can watch streamed input from an Android (Samsung) tablet for a period of time when the CCwGTV goes black. Only remedy is to unplug it and then plug it back. Casti...

hectop by • Community Member
  • 906 Views
  • 7 replies
  • 0 kudos

Chromecast hd

optimizing videos in full screen does not work, it seems like it was since the last update.Does anyone have the same problem?

raul77 by • Community Member
  • 288 Views
  • 1 replies
  • 0 kudos

Kid screentime do not work

The screen time limit doesn't work.. it is 2-3 year old bug and still no solution from google.

Kunosnv by • Community Member
  • 739 Views
  • 6 replies
  • 2 kudos
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