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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1306 Views
  • 16 replies
  • 1 kudos

New Google ChromeCast 4k fails to sign in with Google Account

I've purchased a new Google Chrome Cast 4k and trying to set it up.The process goes ok with Google Home app, it successfully passes the Wi-Fi connection stage, but fails to sign in with my Google Account. My Galaxy S23+ phone is initiated with my Goo...

mishasoft by • Community Member
  • 2212 Views
  • 1 replies
  • 0 kudos

3rd generation Chromecast not connecting to new modem

I have a new modem with the same ISP. I have changed the WIFI settings on my phone and on the TV to the new modem settings and done a factory reset on the Chromecast device. When I try to set up the connection through Home, I get an initial pairing w...

SOHO19 by • Community Member
  • 446 Views
  • 1 replies
  • 0 kudos

Setting to adjust time on Chromecast until screensaver starts.

Please, create a setting to allow us to change the time until the screensaver starts on the Chromecast with Google TV. It's ridiculously short. After the screensaver starts, it messes with some apps. Like on Netflix, if the screensaver comes on while...

Google Chromecast loading error

I have 3 Chromecast 4k all of them are now displaying loading error. I have cleared the cache, factory reset, checked for update. Nothing is working.

mrleahmon by • Community Member
  • 395 Views
  • 1 replies
  • 1 kudos

Google TV Loading error

This is a recent problem. I have tried all the recommended fixes. Clear out data and cache, restart, reset.I am convinced the issue is in my google account. I have three google TV chromecast devices setup on three TVs in the house. My housemate also ...

bsheek by • Community Member
  • 835 Views
  • 2 replies
  • 1 kudos

Password required for Chromecast SSID

Chromecast was working but not letting me cast from my IOS devices (iPhone 13 pro and iPad Pro 11in). I have tried unplugging, factory resetting, setting up with Google home on both devices (I ended up getting an error message saying it couldn’t conn...

Alyssa18m by • Community Member
  • 446 Views
  • 1 replies
  • 0 kudos

usb stick does not work

hello, i am using chromecast 4k and had my usb stick formatted which was in a hub. i thought it would help to make a connection to this stick. now the chromecast shows only several gb but the stick is empty. my pc does not recognise this stick! no ac...

Resolved! casting google home

I was able to see my tv in google home app and the volume key works but i cannot cast my screen.But it was working fone till afternoon.

Parveen7 by • Community Member
  • 561 Views
  • 1 replies
  • 1 kudos

Resolved! Chromecast setup 2

I have 2 chromecasts and want set one up on TV in bedroom and other on TV in dinning room. I am using Google Home BUT when I set up first one then go back to Google Home to set other one up Google Home only finds bedroom one and the Google nest, I ha...

Tony27 by • Community Member
  • 697 Views
  • 2 replies
  • 0 kudos
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