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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 4612 Views
  • 16 replies
  • 6 kudos

Chrome TV Streamer Reboots Itself

Ever since I bought this the system often reboots itself for seemingly no reason. It most often happens when viewing live tv. I have it directly connected with an ethernet cable. The volume glitches making a weird "stutter" sound then reboots. It did...

Fally84 by • Community Member
  • 1486 Views
  • 6 replies
  • 2 kudos

Chromecast not working with youtube

Hi I have a chromecast smart television. When in the google home app, I try to connect it, but it keeps bringing me back to "what are you setting up?". Ill hit chromecast tv, and itll buffer for a few seconds, then bring me back to "What are you sett...

Zoralth by • Community Member
  • 563 Views
  • 1 replies
  • 0 kudos

Chromecast won't stay connected to WiFi

Help!Google Chromecast suddenly doesn't want to stay connected to the WiFi. It's been like this for a month now. Before that, it worked perfectly for over a year. I've tried everything:Only 2.4 or only 5 GHz network and both together.Change the WiFi ...

POKIWOKI by • Community Member
  • 1194 Views
  • 5 replies
  • 0 kudos

Chromecast Unable to add

Had this chromecast for years and now that its october I wanted to change the ambient mode to have halloween backgrounds. Well come to find out on the Home App (yes fully up to date) wouldnt let me change the settings, just says "Settings Unavailable...

Thll by • Community Member
  • 577 Views
  • 1 replies
  • 0 kudos

Resolved! No audio on Hisense TV connected Google TV Streamer

Hi, I got Google TV streamer couple of days ago to use on my Hisense 4K TV. First, I didn't realize there's no Hdmi cable included in the box, second I tried to buy but not available in the Google store. Then I bought third party HDMI from Amazon. Th...

dipeah529 by • Community Member
  • 9129 Views
  • 12 replies
  • 1 kudos

Chrinecast remote wont fast foward or rewind

While in YouTube or prime video I can no longer fast forward or rewind videos.To specify i have YouTube premium and own the movies on prime. And do not have ads I'm trying to skip, the content. I'm trying to watch will let me pause. The left and righ...

JJP669 by • Community Member
  • 902 Views
  • 1 replies
  • 0 kudos

Google TV Streamer: Various issues

Hi,We've had our TV Streamer for a couple of weeks now, and while to start with it was great and a major upgrade from the Android TV built into our Toshiba, it's had more and more issues pop up so I wanted to post them incase anyone can help, and so ...

Resolved! Netflix Error Code: ui-800-3

Hello, I just recently purchase Google Chromecast but when I open the Netflix app it shows Error Code: ui-800-3 any fix for this?I already tried reinstalling netflix. Turning off and on Chromecast.

Voice commands on onn pro 4k look for Roku

I just set up an onn pro 4k device. Everything works great except when I try voice commands, either with the remote or via GoogleHome. When I try to use them, I get "The Roku device is not available." How do I make the onn device default for voice co...

dnoonan by • Community Member
  • 1409 Views
  • 3 replies
  • 0 kudos

Google TV Streamer Issues - When Receive Update?

I’ve had the Google TV Streamer since release and was hoping that since it releasing it would receive new system updates but nothing yet… Any news on when new we will get new updates to fix all these issues? 2 for example:- Micro stuttering while wat...

Bstall20 by • Community Member
  • 2776 Views
  • 5 replies
  • 3 kudos
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