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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 217 Views
  • 3 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27070 Views
  • 0 replies
  • 12 kudos

4k Google TV cannot mute or control (Samsung) TV volume

Anytime+ is on, the remote can power TV on/ off, and all other navigation functions work fine. Did a factory reset of the Chromecast, removed and replaced the remote batteries, forgotten and re-paired the remote. Both TV and device are up to date. Go...

Ukshoes by • Community Member
  • 646 Views
  • 3 replies
  • 0 kudos

Resolved! Alternative Setup of NC2-645 1600

I recently had a new Wi-Fi installed with a different network name I am resetting my devices to recognize the new Wi-FiI am reinstalling/setting up an older model of Google Chrome on an extra TV which is not hooked up to my Internet cable provider ( ...

Chromecast loading apps but not playing

I have tried on both android and laptop using different apps. All of which load the home screen of the app but then won't play anything. This only started yesterday. Netflix and YouTube work fine but iPlayer, channel 4 and itv do not. Thanks

Will15 by • Community Member
  • 384 Views
  • 1 replies
  • 0 kudos

Very frustrated with chromecast

Why am I always having to reset my chromecast. The device, the wifi modem, etc. are all within close proximitey to ne another. I can cast one minute, shut the tv off for a couple of hours, come back to use it again and nothing. My phone and computer ...

Anonymous by • Not applicable
  • 238 Views
  • 0 replies
  • 0 kudos

Two Chromecasts, One Can't Join Speakergroup

I have two Chromecasts with Google TV 4K, same on the same versions as far as I can tell, and I bought them at the same time a few years ago.One used to be part of the Speakergroup and then it dropped. Now it's not an option anymore. The other one re...

chromecast聲控器無法配對西屋電視

Issues with pairing ChromecastTV/GoogleTV remote to Westinghouse TVstried to setup the TV as a RCA TV (Westinghouse is a subsidary of RCA) and Seiki and Element TVs that didn't work for me.請問還有其他品牌可以測試的嗎? 請幫忙，謝謝

Jialin by • Community Member
  • 403 Views
  • 1 replies
  • 0 kudos
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