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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 512 Views
  • 4 replies
  • 1 kudos

Initial set up of chromcast

I am replacing my Amazon Fire TV remote with the Google Chromcast. I've followed the set up instructions. I now have to turn on the TV with the Amazon Fire remote, the I can use the Chromcast remote. HOWEVER, the "set up lady" keeps talking to me! Ho...

billaskin by • Community Member
  • 706 Views
  • 1 replies
  • 0 kudos

New Chromecast with Google TV 4K; Remote doesn't locate external devices

I have several 2 year old Chromecast with Google TV 4K units that have worked great. I purchased 3 new units recently. When setting up the old remote to control my TV, Settings>Remote and Accessories>pair>ok, it displays my LG (OLED) tv and allows me...

Kamamy by • Community Member
  • 2744 Views
  • 7 replies
  • 0 kudos

Resolved! Chromecast won't sign in after rebooting

The chromecast I'm using was bought last summer and it worked just fine until a few months ago. The apps started to load forever or just not work at all, so I rebooted the device. Now I can't finish the setup. If I use the remote to sign in, an error...

Ms123 by • Community Member
  • 807 Views
  • 2 replies
  • 0 kudos

Resolved! Home button on chromecast voice remote doesn’t work

I recently purchased a Chromecast with Google TV (4K). I went through all the set up steps successfully, and from the google tv home page I went to the Netflix app to log in. Once I logged in, I wanted to exit the Netflix app so I could log into and ...

google chrome cast keeps saying no connection

Hi, my google home keeps saying "No connection" when I want to connect with google chromecast.Chromecast is in the TV HDMI.I have google home app on my iphone, and internet. It's connecting. It even takes over my TV when I try to connect. But than.. ...

GeertjeV by • Community Member
  • 607 Views
  • 1 replies
  • 0 kudos

Resolved! Round app icons on home screen

I still have rectangle app icons on home screen on living room tv but round app icons bedroom TV. I tried system update but still have rectangle icons with no updates available. Everything else is fine so this is not a real problem. Just curious why ...

Rjproctor by • Community Member
  • 862 Views
  • 1 replies
  • 0 kudos

Chromecast 4k Max (HBO) app not working

I have multiple Chromecast 4k devices in my house. On all of them, the Max app (HBO) has stopped loading. There is an error that comes up saying that Something went Wrong. This started happening 2 days ago. If I use the Max app directly on the smart ...

mike64 by • Community Member
  • 6200 Views
  • 11 replies
  • 3 kudos

Disable random MAC on network before it is connected

Have to whitelist chromecast for a network, but can't turn off mac randomization until connected I am trying to support use of chromecast in a elderly home and its a disaster. Here is our problem: 1. The home requires wifi devices to display login we...

Grebloken by • Community Member
  • 684 Views
  • 3 replies
  • 0 kudos
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