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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
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  • 16 replies
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How I concted

How I concted my tv old model 

Google TV find no network and remote dosen't work either

Suddenly my Google TV says no network found.At the same time the remote stopped working.And without network I can't control it from the phone.And not with the remote either (tried the TV remote as well).How on earth can I change settings or reset it ...

Can't add local google TV to room in home

I have two Google TVs that are logged into my Google account and show up as local devices in Home.But when I try to add them to a room it fails. After a long time "Logon to Chromecast" it ends with "Could not connect".Have tried to logout and log bac...

Netflix and Prime TV give error messages when on Chromecast with Google TV

Hello,I have a running subscription on but for some time now, I have been unable to stream from the Netflix and Prime TV app on my device (Chromecast with Google TV). Only Youtube works on the Chromecast. These apps (Netflix and Prime) work fine on m...

Ope by • Community Member
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  • 1 replies
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Google wifi devices connected?

Trying to gins my connected devices on Google internet app. Also can't set priority for my TV. Can anyone advise. When I first downloaded app last yr I could see devices but something has changed.

Superbare by • Community Member
  • 149 Views
  • 1 replies
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Game mode (AKA ALLM) stops working on the Google TV Streamer

The Google TV Streamer supports the ALLM function (Auto Low Latency Mode) which is a video mode suitable for playing games.On the device, we only have to turn ON the "Game mode" option in settings in order to use the feature, provided that the TV whe...

Meet app no longer appearing on Chromecast 4K with Google TV app store

About a month ago my meet app installed on my Chromecast stopped working. I tried to uninstall and reinstall it but the app no longer appears on the Chromecast app store. Is anyone else having this issue?The only solution I am finding online is to ca...

Alex_V114 by • Community Member
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  • 5 replies
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"Couldn't sign in please try again

I cannot add Google TV Streamer to home app. When I try to add my Google TV streamer over Wi-Fi (2.4GHz or 5GHz) or Ethernet I can set it up until the point where I select the room and verify my identity. This appears to succeed on my phone but then ...

Google TV Streamer - No Audio with Samsung Frame 2022 TV Speakers

Issue: Zero audio output through TV speakers. TV speakers work fine with native Samsung OS. Anyone else see this with Samsung Frame TVs? Other troubleshooting ideas?Already Tried: Multiple HDMI portsHDMI CEC disabledRestarted and Factory Reset the Go...

GT8 by • Community Member
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  • 1 replies
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