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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25737 Views
  • 0 replies
  • 11 kudos

Sound lagging

The audio coming out of my project lags a lot when casting from my phone to 1st generation Chromecast.

Kv99 by • Community Member
  • 355 Views
  • 1 replies
  • 0 kudos

Resolved! Chromecast won't start up, won't factory reset either

Just a few days ago we started having an issue with the Chromecast not connecting. We would change the TV input to the HDMI input with the Chromecast, and it simply gives us the black screen with the Google TV text on it, and the light circling aroun...

gtgi12p by • Community Member
  • 997 Views
  • 3 replies
  • 0 kudos

Resolved! Can I Cast screen on network that has no internet access ?

I need to cast the screen (on my phone or my laptop) to a TV in a room that has no internet access. There is an internal WIFI network (SSID : Mynetwork) for all devices in the room. I was told that there was an option called " Guest Mode" for that pu...

hw_user by • Community Member
  • 1447 Views
  • 4 replies
  • 0 kudos

Resolved! Chrome cast not showing

Sorry, I don't know which generation device I have (it's round and black ). The device works fine from my Android phone and wi-fi networks are the same for all my devices. I can set the cast button on the toolbar in Microsoft Edge (which has a Cast m...

dendow75 by • Community Member
  • 2979 Views
  • 1 replies
  • 1 kudos

Latest Chromecast and Meta Quest 2

I have the latest generation of Chromecast plugged into a LG TV and I can cast to netflix no problem but when I use the Meta Headset, I don't see the Chromecast as an option. I've spent hours contacting meta and our wireless network provider Meraki a...

Sub texts doesn't work when casting

I'm running Android 14, latest update.When casting from a national app that used to work fine, I can't see sub titles anymore. Sub titles work fine in the app but when I start casting they disappear and I can't turn them back on.All apps are updated,...

numzie by • Community Member
  • 709 Views
  • 1 replies
  • 0 kudos

Cannot cast to my tv

Hi, so I’ve got a new WiFi router and my WiFi s much better because of it,having set up all the new WiFi settings on the chromecast, iPad, iPhone etc I was unable to cast some apps. The chromecast is working because I can cast Netflix and you tube to...

new Chromecast refuses to connect

Brand new TV, brand new Chromecast, brand new T-Mobile home internet service, everything was perfect until I set my new TV up and wasted 3 hours already trying to get the thing to connect to my WiFi......what a nightmare, doing all the different thin...

Frame rate problem

Hello. I noticed that since the last update there have been problems with frames, it drops frames and stutters. This is most visible on Netflix and YouTube. Sports on TV are unwatchable. Any ideas?

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