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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26090 Views
  • 0 replies
  • 11 kudos

Devices cannot find Chromecast - strange icon on Chromecast screen

My Chromecast was working fine until yesterday but now I unable to cast anything because Home says the device is offline. Also, an icon (broken picture?) had also appeared beside the network name. It was never there before.I have tried:Rebooting the ...

Rmdlvy by • Community Member
  • 2247 Views
  • 12 replies
  • 2 kudos

Not able to login to amazon prime video application

I brought new Chrome cast with Google tv 4k streaming device from flikart. I am able download/Install all the apps. Able to login to all the apps that I have subscribed.But I am not able to login to amazon prime video app, I can open prime video app ...

Disconnecting From Wi-Fi

I have had my Chromecast connected to my TV for many months. I’ve had no problem and nothing in the way it is set up has changed. All of a sudden in the last five or six days it is randomly disconnecting from Wi-Fi throughout the day. Picture is free...

Sascol1 by • Community Member
  • 588 Views
  • 3 replies
  • 0 kudos

Problem with wifi of chromecast HD

Hi to all,My chromecast some times no longer connects to wifi (no wifi) indicating me "IP configuration error". I have to restart the chromecast in order to fix, temporarily the problem.Changing google account, on the other hand, everything works per...

Fabbro by • Community Member
  • 1522 Views
  • 10 replies
  • 0 kudos

HDR not working on wanbo projector

I have a WANBO t6 MAX projector made by xiomi. Using Roku and other android boxes, the HDR works perfectly, Purchased a new Chromcast with Google TV android 12(hdmi usb C) and only SDR shows. Contacted wanbo and they said the HDMI port is HDR 10+ at ...

Tarun2302 by • Community Member
  • 1079 Views
  • 3 replies
  • 0 kudos

Casting Dell Laptop to Chromecast

I have a fairly old Dell Inspiron N5110 Laptop, running Windows 10, with an Intel i3 processor.Just installed a new Chromecast, which works well from my mobile, but cant be found by my laptop.When I select Cast in Chrome menu it looks for devices but...

All recommendations are Indian

All the recommendations when I go to Google chrome cast are for Indian drama, Indian marriages, Bollywood films, but I have never watched any and never will. I live in New Zealand. I am a Caucasian man, have never even been to India. So all the recom...

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