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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Full remote unavailable. Make sure your streaming device has the latest software.
Hello, I have an Nvidia Shield and the Google Home app connected to it. For the past few o this I keep getting the same error message when trying to use my phone as a remote. I’ve checked and all the software is up to date. I’ve tried to uninstall th...
HORRIBLE CUSTOMER SERVICE
I have a chromcast I bought 6 months ago and the screen keeps cutting out. I've asked for a warranty replacement and after sitting on hold for a solid hour was told to send a 45 second video which I did. Then crickets from there. I asked to confirm i...
Issues Using Phone as Chromecast Remote
I'm on holiday, and have forgotten the remote for my Google TV. It is not connected to WiFi. To use my phone as a remote I need to connect my phone to the Google TV. How do I do this when Google TV has no WiFi connection, and I have no physical remot...
Resolved! Second "Home" for Chromecast
I want to setup a Chromecast in our RV. I would like to use two phone hotspots depending on who is using the RV.Can this be done?
Library movies all a spinner on Chromecast with Google TV
None of my purchased movies will play from the "Library" menu in the ChromeCast. All I get is a spinner, and sometimes an error message. I've tried rebooting the device and I've cleared the cache, no change. This is not due to my internet connection,...
Chromecast volume down button not working
Hi,My Chromecast remote was working fine initially but all of sudden voulme down button stopped working, all my other button works fine, even the volume up work fine but the volume down is a major concern.I tried to reset the Chromecast, reset remote...
My Chromecast just stopped working..
Yesterday I was able to cast just fine from my Chrome browser and today suddenly I get that I keep getting the message that my browser "Failed to cast". I rebooted, factory reset, and everything I could find in any previous post. I even connected dir...
Chromecast’s Remote stopped working and overheats when trying to reset
The same thing happens to me as other users like:https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-s-Remote-has-stopped-working-and-overheats-quickly-flattening/m-p/126350/highlight/true#M13173Suddenly the remote control stopped working an...
Chromecast 4K device is unable to connect to any Bluetooth devices
Device:Google Chromecast TV 4KIssue reference number:0-8808000033999Issue:After updating the operating system to Android 12, the Chromecast 4K device cannot connect to any Bluetooth devices. Infinite pairing. Restarting is not working. The factory re...
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