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Share Your Voice! Help Us Improve the Google Community Experience
Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...
Troubleshoot setup: Chromecast, Chromecast with Google TV or Google TV Streamer
Here are some steps I recommend to resolve issues during the setup of your Chromecast, Chromecast with Google TV or Google TV Streamer.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ens...
Unable to load for you (loading error)
I am getting a loading error unable to load for you. I already tried deleting catch’s. That did not work. thanks
Not casting
I need to speak with someone on the phone to fix the problem with not being able to cast my phone to my TV
Problems sideloading apps to CCWGTV HD
I use Downloader to sideload apps to my CCWGTV HD but I am having no success in getting files to transfer and install whether from Google Play Store or 3rd party sites. I've followed the recommended steps to set up Downloader, namely getting Develope...
chromecast os doesnt look correct
can someone please PLEASE help me. why does my chromecast look like this when connected... It looks so incomplete, it doesnt have the rest of tabs such as for you, movies, shows. ect please help i cannot even refund it anymore im so upset
Cast icon missing in Android devices for Netflix
HiSince yesterday the Netflix app cast icon disappeared in both my Android phone and laptop, but works fine in other apps like Youtube, Amazon Prime, etc. I've been using this feature for years and nothing changed since then (besides regular Android ...
Philo won't play selections
Philo app opens and shows menu, but won't play selections. Various error messages.
Chromecast not cast after Android 12 update
Dear support teamGreetingsI have problem to cast to Google Chromecast from my Nokia 5.3 mobile after it's updated to Android 12: some times no response and some times it will stuck only with the first screen. I tried many times to remove home applica...
Chromecast with Google Tv stuck on GoogleTV logo
Hi there,Could you help me, please?My Chromecast with Google Tv just stopped overnight.- I tried to power on with remote control, nut nothing happens.- I took off the device from the power, left for 24hr unplugged. When I tried to power on, It's stuc...
Can i use NordVPN on my chromecast? If yes how?
Hi,I'd like to watch foreign programs on my tv and for that I need a VPN, I have it and I'd like to use it on my chromecast but I can't "install" the app on it (that's the instruction I got from the NordVPN site). So can I install it?Please help me o...
Input button not working
The new Chromecast HD is great, except that on my Hisense tv, the remote's input button will cycle through all the inputs, but I can't press 'ok' so the graphic status on the screen. If it wasn't for this issue I wouldn't need to use the old remote, ...
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