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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25836 Views
  • 0 replies
  • 11 kudos

WiFi problems with usb adaptor

I have an issue when connecting to a particular WiFi hub, after a while it disconnects and won't let me reconnect unless I remove my usb hub adaptor.However if I connect it to a different WiFi network (I have 2 currently available) I don't have the s...

Kingy0095 by • Community Member
  • 635 Views
  • 3 replies
  • 0 kudos

cant find walton tv brand. what to do?

i cant find the brand of my tv in google chromecast. is there any way to add my walton brand tv to chormecast

Nayem by • Community Member
  • 1001 Views
  • 3 replies
  • 0 kudos

Help configuration

Hi everyone, I am having trouble setting in my chromecast. It doesn't let me sign in with my Gmail account, which is working fine on every other device. I tried already to reset tv, Chromecast device and wifi, nothing seems wrong, except when I reach...

Chromecast with Google TV dolby digital fallback

Just picked up an old Dolby Digital Receiver and noticed that most streaming apps are falling back to PCM Stereo. Netflix, Disney+, AppleTV+, Prime & Now TV all have this problem. Youtube works fine for what surround content there is. I can get it to...

My chromecast remote gets really hot and stopped working (I NEED HELP!)

My chromecast remote stopped working all of a sudden, I changed the batteries but it gets EXTREMELY hot upon changing batteries and stopped working. No led indicator, i tried 2 different brands of batteries and nothing, metal contacts are clean and f...

Kx151010 by • Community Member
  • 1202 Views
  • 6 replies
  • 0 kudos

Can’t see my new chrome cast on the Google Home app

I’m trying to connect a new chromecast. I have downloaded the Google Home app. When I try to connect a new device, the app does not recognize any devices. The chromecast is on with a steady white LED light. What is my next step?

Afpiepkorn by • Community Member
  • 2963 Views
  • 18 replies
  • 0 kudos

Chromecast kid profiles won't load apps

I can't load apps on my kids' profiles. I've set up their profiles, but when I go to Manage Apps I get the spinning load sign indefinitely. Apps load fine in the adult profiles. I've searched similar posts and have tried the recommended actions:1. Re...

Teryl by • Community Member
  • 884 Views
  • 3 replies
  • 0 kudos

Chromecast TV stop working

I saw an article about this issue, I already tried all the answers provided, I have two chromecast and one of them stop working and was just spinning, I change de HDMI port, I change the TV, I change the power cable, button don’t change the color the...

Morro by • Community Member
  • 867 Views
  • 4 replies
  • 0 kudos

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Не могу подключить свой телефон к smart tv 

Chromecast wont boot

My chromecast randomly buffered and shutdown while watching Hulu. It never came back on on its own. The remote still controlled input and power. I hard reboot it and it is now stuck on the Google G. No amount of time holding the reset button effects ...

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