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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 26151 Views
  • 0 replies
  • 11 kudos

GCCwGTV infrared always on and not controlling TV

Hi!A few weeks back, my GCCwGTV stopped controlling my dumb LG TV after working perfectly fine for over a year. Even after several re-pairs and hard resets.A few days later it stopped working completely, so I changed the batteries and it went back to...

p88slv by • Community Member
  • 1003 Views
  • 7 replies
  • 0 kudos

Full volume.

I have the new 4k chromecast and I have full volume no matter what I do, crazy. Zero on the TV zero in the app. I have connected the TV to speaker via optical, I guess the problem or solution is there but it wasn't any problem with the old chromecast...

Trafik by • Community Member
  • 573 Views
  • 3 replies
  • 0 kudos

Google TV app nog available in my country

Hi there,I am in Australia and I cannot download apps to Google TV (Chromecast) as it states that app is not available in my country.I don’t have any other android device so I have taken the following steps:1. Google Home app on iOS added my home add...

Rodys32 by • Community Member
  • 663 Views
  • 3 replies
  • 0 kudos

Chromecast (4th gen) frozen on google logo screen

I've had this chromecast for more than a year and it has worked fine until recently. It is frozen on a mutli-color G (google logo) screen and when I hold down the button it stays solid white and never turns yellow. When using the google home app, the...

moliver166 by • Community Member
  • 1539 Views
  • 10 replies
  • 0 kudos

Screen casting

Some applications can not be downloaded on my Android phone x-age 40. So how can l display the post by that application that is online compactly on my screen

francmu20 by • Community Member
  • 598 Views
  • 3 replies
  • 0 kudos

setup - cant lrogon to google account

i was on the phone and it brought me to the tv screen where I connected to wifi. Now I need to logon to my google account. I can't see what I am typing. Evidently I am typing password with errors. I already changed password and still can't enter it c...

zan by • Community Member
  • 561 Views
  • 2 replies
  • 0 kudos

Resolved! chromecast w google tv

will it work with converter box, tv, and dvd configuration? currently i watch tv thru the dvd player. i can set up chromecast with the converter box and tv. i dont know if i have to dismantle dvd player

zan by • Community Member
  • 941 Views
  • 4 replies
  • 0 kudos

Resolved! Child profile has disappeared on Chromecast with Google TV

Do not tell me to add a child profile. That option has randomly disappeared. I have two other of these devices on which my child's account is still working. What have you done to break my chromecast?

pauldsmyth by • Community Member
  • 2017 Views
  • 7 replies
  • 0 kudos
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