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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25796 Views
  • 0 replies
  • 11 kudos

Chromecast w/ Google tv and usb c hub power supply

I just updated to Android 12. Unfortunately, I can’t reconnect my usb c hub back with my thumb drive. Whenever I seem to reconnect the hub it seems as though my it requires more power than before. Why is this? How come it didn’t happen before? Also w...

Chromecast with goggle tv

When I turn it on my TV starts popping and cracking and the remote doesn't work and hasn't since I received it

Lenzie01 by • Community Member
  • 705 Views
  • 3 replies
  • 1 kudos

Bluetooth does not auto connect

Hello I am using the Chromecast with Google TV and have a google max speaker. Couple issuesI keep loosing or getting choppy audio every 10-15 minutes of use. Also for some reason when I turn on my Google TV it does not automatically reconnect to my m...

CL2 by • Community Member
  • 1783 Views
  • 3 replies
  • 0 kudos

Chromecast reset/ wifi change

My chrome was set up to a network that I recently disconnected. I have a new wifi network that I am trying to connect my chrome to. When I turn on my TV, and selxt the HDMI that the chrome is connected to, it gives me a 4 digit number to identify the...

Sassycrews by • Community Member
  • 1100 Views
  • 4 replies
  • 1 kudos

Chromecast model G454v after connecting HDMI it doesn't show on TV

We tried to set up the Chromecast with the TV for the first time. After plugging it into the TV the first time, the Chromecast view appeared on the screen and a QR code to scan. Unfortunately, in the process of connecting to the phone, ,I had to inte...

Chromcast automatically casts to a random device in the network

Hi,We have a few Chromecast devices in the organization, and one of the devices is automatically casting when opening Chrome - each time to a different device.How can we stop it from automatically casting?Thanks.

Shira by • Community Member
  • 1205 Views
  • 3 replies
  • 0 kudos

Google TV Ambient Mode

Trying to place ambient pictures on my Hisense google tv and now facing issues after performing a factory reset.It says to go to the Google Home app and select the tv and press the gear icon but when I do, the following error appears: “problem connec...

Is Sound through HDMI & Bluetooth device at the same time possible?

I think I have the Googletv 4k version. My wife has hearing issues and keeps the TV Volume extremely loud. Can I set up a bluetooth headphone for her to use , at the volume of her choosing, and I can listen over the TV speakers? In others words both ...

PatG by • Community Member
  • 897 Views
  • 1 replies
  • 2 kudos

Chromecast 1st

Hi all! It's finally my turn, I'm stumped and a bit upset, hours I have been trying to get this to set up. Everything was working fine then Chromecast out of the blue stays solid white, will not connect to home app, won't cast, I have done it all, re...

Babette by • Community Member
  • 816 Views
  • 4 replies
  • 0 kudos
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