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Resolved! Regarding audio and video not synced with Google TV Streamer

Hey everyone,We are aware that some users might be experiencing an issue where audio is not synced with video from their Google TV Streamer. This appears to be related to specific audio equipment and configurations, and does not seem to be a widespre...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
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  • 0 replies
  • 10 kudos

New chromecast keeps disconnect

I just purchased and set up my new chromecast on an Insignia TV. It is linked to my Google home and I have watched a few shows on Peacock app, Hulu etc. Twice now Google home has dropped connectivity with it (I can’t control it - says it’s offline). ...

deeaski by Community Member
  • 643 Views
  • 3 replies
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Help with my chromecast

I just got a new router and I’m unable to connect to Chromecast? Called router company and they were unable to help me. I’m not tech savvy. They told me I need to redo my chromecast? Not sure what they mean? Please help if you can?

Sueviolet by Community Member
  • 696 Views
  • 4 replies
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Instructions for resetting Chromecast in Home

The help instructions say to hold down the chromecast tile in Home to get to the a page with a settings gear in the upper right. All I get is a "Showing Ambient" page and 3 dots in the corner for "ambient settings" which takes you to a blank page.

Duarte by Community Member
  • 3417 Views
  • 28 replies
  • 1 kudos

google tv tcl

this is one of the worst tv's I have ever owned in my life. I am in an area where it is exfinity cable and the damm tv tells me I can not watch my tv shows on cable because it does not support exfinity, I mean what the hell. if this problem is not fi...

Wi-Fi connection fail. I've tried everything

Hello there,So... I have a Chromecast Ultra that has worked before. I haven't changed anything and suddenly it doesn't connect to my home wi-fi.- Restarted everything several times.- Even "rebooting" the CC by pressing the button on the side and star...

Chromecast not recognized by google home

Changed router and trying to get chromecast back up and running on home wifi. Google home cant find chromecast. I’ve unplugged then did a factory reset. Google home still can’t find chromecast 3rd generation. Now what to do?

Norma by Community Member
  • 895 Views
  • 6 replies
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Netflix won't play 4k

After update my Google Chromecast. When I open Netflix it will not play 4k. I get a play back error. I tried everything.

Mike0726 by Community Member
  • 656 Views
  • 3 replies
  • 0 kudos

ANYONE HELP HERE

Does anyone help here or what?????

Jamesed76 by Community Member
  • 354 Views
  • 1 replies
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Issue with video after update to android 12

I have 2 Devices Chromecast 4.0 (4k version). After last update to android 12 there is problem with app Play now ver. 1.14.2. . Video freezes the picture every few seconds. on another devices with android tv 9.0 and the same play now version this pro...

Chromecast remote

@MrVaccaWhen using the remote to turn volume up and down whilst watching YouTube and prime video live sports it causes stuttering.

Jamesed76 by Community Member
  • 763 Views
  • 5 replies
  • 0 kudos
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