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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 141 Views
  • 1 replies
  • 1 kudos

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 27007 Views
  • 0 replies
  • 12 kudos

Resolved! USB-C hub on Chromecast

I connected a USB-C hub to my Chromecast so that I can play video files. It works no problem with video files that are less than 4GB. It will not play files larger than 4GB. Why hasn't Google updated this?I have no problem playing files larger than 4...

SteveC7 by • Community Member
  • 6640 Views
  • 9 replies
  • 1 kudos

Red/pink screen

Hi, I recently purchased another chromecast as I thought my old one had been misplaced when I moved. So I bought another. One day the screen on my TV went pink and a little fuzzy. I thought it was my whole television that was broken for ages until we...

lilchelsp by • Community Member
  • 2541 Views
  • 3 replies
  • 1 kudos

Chromecast with Google TV keeps losing or breaking its CEC connection.

After a while of uptime it seems to lose or break its CEC connection. I cant get my phone or google home device to voice command turn the tv on or off.A reboot of the chromecast fixes it but this happens often enough its annoying.First it would be ni...

El_Cubano by • Community Member
  • 2236 Views
  • 13 replies
  • 0 kudos

Mirroring android phone on multiple chromecast devices simultaneously

Help.Please. It's just that simple. Honestly have tried everything under the sun for over 4 years. You would think it just can't be this difficult. And why does google make everything so g** d** complicated. Like for what absolutely sense does that m...

Chromecast Google tv

Hi there,I need help resolving the wifi connection issue. My device lost the wifi. I tried everything but no success. Then i reset it to the factory default and upon setups i am stuck at the wifi connection. My wifi is ok and working with other devic...

Built in google casting freezes

I'm recently bought a Quest Pro VR headset and tried to cast the screen onto my Smart tv using built in chromecast and it keeps freezing on the TV. I get it connected, it works for about 5 minutes, and then I take off my headset and I see the TV scre...

brendo by • Community Member
  • 1400 Views
  • 3 replies
  • 0 kudos

Chromecast question

Quick question, is it better getting power for the chromecast from the tv usb or plug it into a block and into the wall outlet? Thank you

WarEagle by • Community Member
  • 996 Views
  • 4 replies
  • 1 kudos

Resolved! Chromecast with Google TV (4K), download pending error

Just got the Chromecast with Google TV (4K) and I can't download any new apps. Whenever I try it just says "pending" indefinitely. I've searched online for solutions, most of which say to delete the cache from Google play/play services/download manag...

Dingytron by • Community Member
  • 3036 Views
  • 5 replies
  • 0 kudos
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