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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
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  • 11 kudos

Chromecast gigabit

I was wondering if anybody had any information on the ethernet adapter and why it doesn't support gigabit Ethernet? For my understanding streaming 4K videos on YouTube uses about $140 megabits per second. Is that not over the limit of this adapter? H...

Cambridge Audio remote support

I just bought a Cambridge Audio AXA35 integrated amp. The Chromecast with Google TV does not list CA in the list of support manufacturers for remote pairing. Does anyone know how I might pair them? Perhaps their is another manufacturer in the setting...

Stalfred by • Community Member
  • 312 Views
  • 0 replies
  • 0 kudos

Resolved! New Chromecast HD with problems with multi room and ambient screensaver.

Hello!I have the new Google TV HD Chromecast, with newest firmware available and apps are up to date. 2 problems,It is not working in a speaker Group in Google Home, can create the group with both devices but cannot select speaker group after i creat...

Richard_b by • Community Member
  • 3004 Views
  • 14 replies
  • 1 kudos

Resolved! chromecast setup from laptop

there's no way to use chromecast from laptop, is only guiding you through phone or tablet, and casting from google browser doesn't work either

mayitogl by • Community Member
  • 1675 Views
  • 7 replies
  • 0 kudos

Chromecast Remote power and source buttons not working with Pioneer TV

Setting up my new HD Chromecast I have the Volume button working, but when I try to set up the power button it spins the circle for a minute then claims it cannot reach Google's Servers.If this is due to Pioneer is not supported, it would be helpful ...

Eman2112 by • Community Member
  • 307 Views
  • 0 replies
  • 0 kudos

Voice control on Chromecast remote not working.

My voice assistant button is not working on my Google tv (hd) Chromecast remote. It worked for the last week or so then stopped. There is no red light when I press and hold the button and I didn't turn anything off anywhere. I'm not sure if there is ...

Carney74 by • Community Member
  • 346 Views
  • 0 replies
  • 0 kudos

Now App in UK

I installed a Google TV (HD) and was surprised to see the Now app was present when it is missing from my 4k dongle.Now that my 4k dongle has been upgraded to Android 12, as per the HD model, I was hoping the Now app would appear on my 4k model, but a...

Chromecast remote

When using the remote to turn volume up and down whilst watching YouTube and prime video live sports it causes stuttering.

Jamesed76 by • Community Member
  • 279 Views
  • 0 replies
  • 0 kudos
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