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Share Your Voice! Help Us Improve the Google Community Experience

Hi everyone, We're reaching out from the Google User Experience Research team because your feedback is incredibly important as we work to enhance your community experience! We're currently making improvements to Google’s online Communities to ensure ...

Stefanie by • PE Program Manager
  • 1371 Views
  • 16 replies
  • 1 kudos

Directv Go doesn't work

The directv go app has been updated on 11/17/22. Since that day, the application does not work. You start the app, but it simply doesn't start, and returns you to the main menu.

vinnymoy by • Community Member
  • 1758 Views
  • 4 replies
  • 0 kudos

Chromecast can't connect to Google account

I have Google Home at latest version, the Chromecast it's paired and connected on network, but the account step doesn't work. I'm trying to confirm my identity and it doesn't work. Cannot connect. Try again .I changed the pin of Gmail, reset Chromeca...

Luckycmp by • Community Member
  • 943 Views
  • 3 replies
  • 0 kudos

Will it work in India?

Dear All,Chromecast with Google TV is now supported in India but has a significant price difference. If I buy Chromecast with Google TV in the US, will it also work in another region like India to be specific?

rahuls85 by • Community Member
  • 1125 Views
  • 4 replies
  • 0 kudos

Resolved! Watching NBA on chromecast is not working

Hi Google, can you check why is watching NBA on chromecast is not working? It just seems to load for a few seconds and then stop. I have used other streaming apps like Youtube and Disney+ and they all work just fine. It's NBA League Pass only. Hope y...

YouTube videos unpause automatically after a few minutes

Hello - I just got a new 4K Chromecast for my LG tv and I'm currently having trouble with YouTube. I will cast a video, pause it and walk away to go do something, and it hits play all by itself after about 10-15 minutes. It is startling and if I am n...

pcklcrks by • Community Member
  • 3761 Views
  • 11 replies
  • 0 kudos

GZRNL (Google TV) device has starting restarting automatically

Google TV device is plugged into the HDMI port and uses the original brick power supply unit to power the device from the wall socket. It started restarting itself. Sometimes it comes back up where it stopped or sometimes it does not come back at all...

ammu0703 by • Community Member
  • 1799 Views
  • 9 replies
  • 0 kudos

Google tv remote isn’t working properly.

The power and volume buttons work, but nothing else. I’ve tried troubleshooting, replacing the batteries but nothing is working for me. It’s only a few months old and I apparently can’t request a replacement because I don’t live in the US.

Goerge by • Community Member
  • 756 Views
  • 3 replies
  • 0 kudos

Chromecast prime video constantly crashing

Hi, I was casting a video with the official prime video app, in my 3rd gen Chromecast. But suddenly crashed to showing the ambient, then I cast again the same video, everything normal but after 2 minutes approximately it crashed again, so I cast agai...

Vice_Manci by • Community Member
  • 2370 Views
  • 3 replies
  • 1 kudos

Resolved! Device was set up by another user, cannot proceed installation

I use a Chromecast device on my TV. This has worked fine untill I accidentally removed the TV from my Home app. Indeed, TV is no longer visible in my Home app, but the message "Install Chomecast" is now present in the app. I tried to do that, the can...

roelvdh by • Community Member
  • 10921 Views
  • 3 replies
  • 0 kudos
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