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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Diamond Product Expert
  • 25872 Views
  • 0 replies
  • 11 kudos

Resolved! ed mGoogle home can't turn on bluetooth

So I received my new chromecast today and have spent the last five hours trying to set it up. First I tried to download google home to one of our smart phones. None of them would work, it just said this device is not suitable or some such message. So...

Resolved! chromecast question

Can I record a show with my Chromecast w/Google TV?

cjshiloh26 by • Community Member
  • 1215 Views
  • 4 replies
  • 0 kudos

Google nest TV ads

Your ads are not only annoying but becoming an invasion of my privacy. Every time the ad comes on I need I have to race to mute it or my Google turns the channel over to Netflix. The ads were stopped for a while but are now on regularly - probably in...

tiredmum by • Community Member
  • 842 Views
  • 3 replies
  • 0 kudos

Resolved! Program the mute button on my remote

I just unboxed my Chromecast with Google TV. Just about everything works. There is one notable exception. My sound is controlled by my Sony Receiver. The Google TV remote paired fine with the receiver's volume controls, but the receiver's mute button...

Resolved! Chromecast remote again

Why is this happening to so many of us same old issue remote control I am actually over it I've pulled the batteries and push the home button so many times that does not work for mine I have to pull a batteries out and put it away for a week I cannot...

Fishykiss by • Community Member
  • 1523 Views
  • 4 replies
  • 0 kudos

Resolved! Chromecast error

I am trying to cast from my android phone and my chromebook to my tv. Every time I try to connect it say error 1003 Maximum number of devices on my account has been reached and to go to My Devices tab in the applications settings to manage them. I th...

koolmomo by • Community Member
  • 2386 Views
  • 3 replies
  • 0 kudos

Resolved! I have multiple TV's in one room

I have 3 TVs in my rec room. One is ROKU the second I have a Chromecast w/googletv. I would like to know if I get a second CCWGTV for the 3rd tv if the remotes will interfere with each other?

Joe_Canada by • Community Member
  • 2027 Views
  • 3 replies
  • 0 kudos

Resolved! Chromecast set up not working

I am resetting up my chromecast. I go through the steps and its connected to the wifi and then I get this notification:"Somethine went wrongConference Room TV may be set up, but we could not communicate with it from your iPhone. Make sure that you ha...

MichaelA by • Community Member
  • 1349 Views
  • 4 replies
  • 0 kudos
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