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Troubleshoot an issue with Google Cast on VIZIO TVs

Hello,There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.In the coming days, all impacted users c...

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Diamond Product Expert
  • 25835 Views
  • 0 replies
  • 11 kudos

Resolved! There was a glitch, please try again in a few seconds

My smart tv will randomly say things like "There was a glitch, please try again in a few seconds" in the middle of the night. It will be 3am and we haven't touched the tv since the night before and it will wake us up very abruptly yelling these error...

Google Nest Mini creates a new network

Hello, I have a little problemMy Google Nest Mini connects to wifi, but when the connection is lost creates a new network. Is it possible to disable the creation of this new network or protect and hide it?

RadekIoT by Community Member
  • 840 Views
  • 3 replies
  • 0 kudos

Resolved! Accident

So I have a chrome cast 1st or 2nd gen. I needed to change the WiFi that it was connected to and accidentally removed the device from my googlehome app instead of the WiFi but now my chrome cast is stuck on a reconnect me screen and I can’t find it w...

Abzdot by Community Member
  • 2987 Views
  • 9 replies
  • 0 kudos

Resolved! Time zone issues

We are having trouble with the time zone or location without Google Chrome cast it’s showing Sydney times and Sidney shows when watching channel 97 or 10 and we want to be able to see the Brisbane shows not Sydney shows can you tell me what to do and...

Stevolas by Community Member
  • 7145 Views
  • 3 replies
  • 0 kudos

Can’t connect to Wi-Fi

I’m having trouble connecting the chromecast to my wifi. 

Evelyn by Community Member
  • 957 Views
  • 3 replies
  • 0 kudos

Resolved! Kids account on google tv wont load on new device

I have chrome cast with google TV on other tvs and I'm try to set up a new device for kiddos and he already has a kiddos profile on other devices but new device won't set up it keeps saying try again later and have been trying again later for a coupl...

Shermco by Community Member
  • 2849 Views
  • 3 replies
  • 0 kudos

Resolved! Need new chromecast cord

My cat chewed through the cable that connects my chromecast to the outlet. Where can I find a replacement?

Resolved! 2nd tv

How do I stream Chromecast to a 2nd tv?

Realman55 by Community Member
  • 3091 Views
  • 12 replies
  • 0 kudos

Resolved! Netflix app won't play certain titles.

Locke & Key Season 2 just dropped and the only device that won't play it is my Chromecast with Google tv. That also means I can't use the Philips hue system I bought to enjoy it This is the error I get when trying to play Locke & Key or Midnight Mass...

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Hubbitron by Community Member
  • 2409 Views
  • 4 replies
  • 0 kudos

Chromecast keeps disconnecting

I see there are two other posts on this topic, but no solutions. I have Google Home on Motorola G7 Play, Android 10. This problem has been much worse since we changed ISP from Virgin Media to BT Internet. I am on the full fibre package, currently run...

Majikthyse by Community Member
  • 14671 Views
  • 30 replies
  • 0 kudos
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