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Chromecast
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Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11132 Views
  • 0 replies
  • 8 kudos

Resolved! Can I Cast screen on network that has no internet access ?

I need to cast the screen (on my phone or my laptop) to a TV in a room that has no internet access. There is an internal WIFI network (SSID : Mynetwork) for all devices in the room. I was told that there was an option called " Guest Mode" for that pu...

hw_user by Community Member
  • 423 Views
  • 4 replies
  • 0 kudos

Resolved! Chrome cast not showing

Sorry, I don't know which generation device I have (it's round and black ). The device works fine from my Android phone and wi-fi networks are the same for all my devices. I can set the cast button on the toolbar in Microsoft Edge (which has a Cast m...

dendow75 by Community Member
  • 796 Views
  • 1 replies
  • 1 kudos

Chrome Cast Issues

Please what do I do? My Chromecast with Google TV is having issues loading to the home screen. It gets stocked in the 'Google TV' loading point during start up and it keep displaying only Google TV without loading further. I have tried disconnecting ...

Deezes by Community Member
  • 130 Views
  • 1 replies
  • 0 kudos

Sound stuttering when watching streaming on TV, Chromeast with Google TV

Hello!I have a Windows 11 laptop and with Chromecast HD dongle connected to television. Trying to cast Youtube.This is the problem:The sound starts stuttering as soon as I do something else with my laptop, for example open the task manager, open note...

Escom by Community Member
  • 160 Views
  • 1 replies
  • 0 kudos

Google TV Drops to Home Menu in Middle of Programs

When we watch a Google TV program (Tubi, etc.) the Chromecast spontaneously switches to the home menu in the middle of the program. Please advise on what we can do to stop this behavior.

WeenieDog by Community Member
  • 154 Views
  • 1 replies
  • 0 kudos

Resolved! Want to mirror win11 Chrome tab to Chromecast with google tv

I'm either missing something or totally confused. I use Win11 on a Samsung laptop and want to mirror a tab to my tv. Unless I have a supported app (eg Youtube) open I am missing the "cast" ability. When I do have a supported app I get an icon near to...

Chromecast will desync if paused.

Hello, I hope this is an easy problem to solve?Currently using chromecast device to play local PC files on the television in another room. Many of the files are .mkv and using vlc media player as the renderer works well.The single issue is if I pause...

Resolved! Payment Made

I seem to have Paid twice for google playOrder number: GPA.3300-6382-7089-12443Order date: 1 Dec 2023 20:33:17 GMT Premium (TV Cast for Chromecast) (by EVOLLY.APP)£20.49 Order number: GPA.3356-9873-6864-74879Order date: 30 Nov 2023 12:15:11 GMT Becom...

Roburt by Community Member
  • 242 Views
  • 1 replies
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Ambient slideshow is frozen

My Ambient slideshow has frozen. Can anyone help me get it moving again please? I’ve rebooted, done a factory reset and rebooted again. All the settings in Google Home look fine, it’s just stuck on one photo.(I’ve selected Web Browser from labels bec...

Abutilon by Community Member
  • 104 Views
  • 1 replies
  • 0 kudos