cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 96 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15845 Views
  • 0 replies
  • 6 kudos

Doorbell offline

Setup new doorbell 3 days ago and worked fine. It went offline today and I can’t get it to work. Wireless is working fine. Doorbell is close to router. No internet issues. I tried to restart the doorbell and nothing changed. I restarted the router wi...

Bingbing by • Community Member
  • 557 Views
  • 3 replies
  • 0 kudos

Google Nest Doorbell Setup

I've replaced a new router then I had all my Google devices: Google Nest Hub and Google Mini Speaker as well and had them set up perfectly but my video doorbell won't. I factory reseted it, everything went smoothly but it's stuck at finishing up scre...

Viewing Nest Cam Gen 2 on Amazon tablet or laptop

Is there any way of viewing indoor or outdoor Gen 2 cameras outside of only on the Home app? I'd like to use the indoor camera for a nursery and outdoor cameras for security and would like to pull it up on my Amazon Fire tablet or my Macbook Pro but ...

Nest Cam IQ Outdoor - died

I purchased a Nest Cam IQ Outdoor not long ago and then it just suddenly died. The reset button on the front doesn’t do anything. Upon unplugging and plugging it back it, it lights up blue for 2 seconds, then I’m at a dead end- reset button does noth...

Tommyloan by • Community Member
  • 775 Views
  • 3 replies
  • 0 kudos

Camera history is missing events

I have a Google outdoor camera that is hardwired with a Nest Aware plus subscription. The camera works great - it never misses an event. The problem I'm having is with the "history" section of the Google home app. I often find events that are clearly...

rpegues by • Community Member
  • 8971 Views
  • 25 replies
  • 6 kudos

Resolved! Problem connecting to cloud

I cannot connect the camera with the Google Home .. I get a message (Problem connecting to cloud) The solution from you will make me happy .. Thank you

Google doorbell

I have a Google nest doorbell and it won't connect to my wifi. I have restarted the modem, uninstalled the home app and added it back, and delete the doorbell from the app to add it back but now it won't connect to the wifi........Please help. I look...

Nini by • Community Member
  • 2264 Views
  • 4 replies
  • 0 kudos
to vote
Labels